Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Office Manager
Classic Floors Ferrazzano
Jacksonville, FL
03.2013 - Current
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Coordinated special projects and managed schedules.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coached new hires on company processes while managing employees to achieve maximum production.
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
Updated reports, managed accounts and generated reports for company database.
Customer Care Specialist
U.S. Installations Group
Jacksonville, FL
06.2012 - 03.2013
Works closely with Home Depot flooring associates to assure product availability for customers who need to schedule flooring installation
Makes outbound and takes inbound calls every day in order to schedule new flooring installations on days that best suit customers
Help assist installers who call in from job sites that has various issues that needs solving such as: being short on product, having incorrect product, or needing to have extra labor purchase orders created for custom work or work not included on original work orders
Prepare installer packets daily that includes all information technician needs to complete installations.
Education
High School Diploma -
Sandalwood High School
Jacksonville, FL
08.2000 - 05.2004
Skills
Microsoft Office Suite and advanced proficiency with Microsoft Excelundefined
Timeline
Office Manager
Classic Floors Ferrazzano
03.2013 - Current
Customer Care Specialist
U.S. Installations Group
06.2012 - 03.2013
High School Diploma -
Sandalwood High School
08.2000 - 05.2004
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