Summary
Overview
Work History
Education
Skills
Timeline
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Giselle Rae

Portland

Summary

Reliable and service-oriented professional with over 10 years of experience in fast-paced, customer-facing environments. Proven ability to build strong relationships, solve problems quickly, and manage sales transactions efficiently. Background includes high-volume client support, team collaboration, and administrative coordination. Recognized for strong attention to detail, communication, and a positive, can-do attitude—ready to bring exceptional service skills to a retail team.

Overview

10
10
years of professional experience

Work History

Luxury Real Estate Agent

Toll Brothers Luxury Homes
Portland
05.2023 - 11.2024
  • Delivered high-quality customer service to clients throughout complex sales transactions
  • Scheduled appointments, managed calendars, and ensured on-time follow-up
  • Processed customer requests and coordinated service needs between departments
  • Answered questions regarding products, pricing, and availability
  • Worked with a team to meet sales targets and ensure client satisfaction
  • Trained new team members on customer service best practices

Real Estate Sales Agent

Realty First LLC
Portland
01.2019 - 01.2023
  • Managed multiple client accounts with a strong focus on communication and satisfaction
  • Provided regular support and updates, ensuring timely responses to inquiries
  • Worked closely with team members to coordinate scheduling, product offerings, and sales goals
  • Maintained accurate documentation and handled customer concerns quickly and professionally
  • Helped onboard new staff with training focused on service and soft sales techniques

Account Manager Advertising Sales

ViaMedia Advertising
Portland
01.2015 - 01.2019
  • Provided daily support for clients across various industries, ensuring clear communication and task completion
  • Maintained organized client records and handled scheduling and administrative support
  • Built strong relationships with repeat customers by offering attentive and consistent service
  • Answered incoming inquiries and assisted with service requests and order fulfillment
  • Awarded Employee of the Year twice for exceptional service and dedication

Education

Bachelor of Science - Communication Studies

Portland State University
Portland, OR

Skills

  • Customer Service & Support
  • Point of Sale (POS) Transactions
  • Inventory & Stock Coordination
  • Multi-Tasking in Fast-Paced Environments
  • Team Collaboration
  • Problem Solving & Communication
  • Upselling & Product Knowledge
  • Conflict Resolution
  • Time Management
  • Digital Tools & CRM Systems

Timeline

Luxury Real Estate Agent

Toll Brothers Luxury Homes
05.2023 - 11.2024

Real Estate Sales Agent

Realty First LLC
01.2019 - 01.2023

Account Manager Advertising Sales

ViaMedia Advertising
01.2015 - 01.2019

Bachelor of Science - Communication Studies

Portland State University

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