Giselle Rambaud
Las Vegas,NV
Summary
A motivated and dependable individual with an engaging personality and flexible approach. Experience in fine dining and high volume restaurant environments. Detailed, organized and always looking for ways to optimize work-flow efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Naxos Taverna
11.2024 - Current
- Explain menu items and suggest appropriate options while paying attentions to food allergy concerns.
- Works with POS system to place orders, manage bills, and handle casino comps.
- Cultivates warm relationships with regular customers.
- Resolves customer complaints/ concerns promptly and professionally.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Lead Busser
Naxos Taverna
02.2023 - Current
- Assisted servers on the floor and in the BOH to provide positive and memorable experiences for guests.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables/restaurant ready for incoming guests.
- Trained new staff in bussing procedures.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Server
808 Sushi
08.2017 - 05.2020
- Communicated customer orders with kitchen.
- Served food and beverages promptly.
Education
Bachelor of Science - Marketing
University of Nevada, Las Vegas
Las Vegas, NV05-2019
Skills
- Guest/Customer service
- Team member support
- Order accuracy
- Workflow efficiency
- Cash handling
- Point of sale (POS) system operations
- Conflict de-escalation
- Adaptability and flexibility
Certification
- Food Handler Safety Training - SNHD
- TAM of Nevada - Alcohol Management
Timeline
Server
Naxos Taverna
11.2024 - Current
Lead Busser
Naxos Taverna
02.2023 - Current
Server
808 Sushi
08.2017 - 05.2020
- Food Handler Safety Training - SNHD
- TAM of Nevada - Alcohol Management
Bachelor of Science - Marketing
University of Nevada, Las Vegas
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