Giselle Regalado
Houston,TX
Summary
Dynamic and efficient Curbside Shopper at HEB Grocery Store, recognized for exceptional customer service and adept inventory management. Proven ability to utilize mobile apps for order tracking while demonstrating initiative and safety awareness. Successfully trained new staff, enhancing team performance and streamlining order fulfillment processes during peak times.
Overview
1
1
year of professional experience
Work History
Curbside Shopper
HEB Grocery Store
Houston, TX
07.2025 - Current
- Selected and packed customer orders accurately and efficiently.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Managed inventory levels, ensuring product availability for curbside pickup.
- Collaborated with team members to streamline order fulfillment processes.
- Maintained cleanliness and organization of work area to meet safety standards.
- Adapted quickly to changing priorities during peak shopping times.
- Utilized point-of-sale systems for processing transactions and tracking orders.
- Assisted in training new staff on operational procedures and best practices.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
Restaurant Hostess
Pappadeaux's Seafood Kitchen
Houston, TX
07.2024 - 07.2025
- Greeted and seated guests promptly, enhancing overall dining experience.
- Managed waiting list efficiently to minimize guest wait times.
- Assisted servers by coordinating communication between front and back of house.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Maintained cleanliness and organization of entrance area for positive first impressions.
- Collaborated with team members to optimize seating arrangements during peak hours.
- Trained new hostesses on procedures and customer service standards effectively.
- Regularly updated reservation system, ensuring accurate tracking of guest flow.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
Associate of Science - Kinesiology
Lone Star College
Houston, TXHigh School Diploma -
Northbrook High School
Houston, TX05.2024
Skills
- Speed and efficiency
- Safety awareness
- Mobile app proficiency
- Initiative-taking
Timeline
Curbside Shopper
HEB Grocery Store
07.2025 - Current
Restaurant Hostess
Pappadeaux's Seafood Kitchen
07.2024 - 07.2025
Associate of Science - Kinesiology
Lone Star College
High School Diploma -
Northbrook High School