Giselle Tigre
Queens,USA
Summary
Highly motivated employer with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Receptionist
AlCLEAR Headquarters
Manhattan
05.2025 - Current
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Coordinated office supplies management, maintaining inventory levels and vendor relationships.
- Developed filing system for documents, improving retrieval efficiency and organization.
- Oversaw maintenance of office equipment, arranging repairs to minimize downtime and enhance productivity.
- Facilitated conference room bookings and event planning, optimizing space utilization and resource allocation.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Ambassador
ALCLEAR
Queens, NY
09.2024 - Current
- Maintained visual standards to promote positive image of products and services.
- Helped passengers find designated locations for baggage checking and aircraft boarding.
- Assisted in maintaining clean and organized screening area.
- Implemented security screening procedures in accordance with organizational objectives and directives.
- Collaborated effectively with fellow officers to maintain safe and secure environment for travelers.
- Reviewed travel documents such as passports, visas, and boarding passes for accuracy and validity.
- Maintained focus and delivered exceptional security support by compartmentalizing distraction and outside pressures.
Reverse Logistics Specialist
Target
Queens, NY, USA
03.2020 - 09.2024
- Coordinated return process for damaged or defective products.
- Conducted root cause analysis to identify issues in supply chain.
- Managed relationships with third-party vendors and transportation providers.
- Collaborated with customer service teams to address consumer complaints and returns.
- Reported low stock levels and replenished inventory.
- Recorded pulled items with high accuracy, including product serial numbers and quantities.
- Picked, packaged and transported orders using forklifts and hand trucks.
Passenger Service Agent
Envoy Airlines
New York, NY, USA
08.2022 - 08.2023
- Greeted passengers and assisted with their inquiries.
- Provided assistance to passengers with limited mobility.
- Checked in passengers, assigned seats, and issued boarding passes.
- Enforced airline policies such as smoking restrictions, carry-on item limits.
- Monitored flight status updates on computer systems in order to provide accurate information to passengers.
- Operated ticketing systems to calculate fares, process payments, and issue refunds for cancellations or changes.
- Verified identification documents and issued boarding passes to travelers.
Education
Dental assistant - undefined
The New York School for Medical & Dental Assistants
Flushing, NY06.2024
High School - Business, Spanish
High School of Arts And Business
Queens, NY06.2017
Skills
Claim writing
Unclaimed baggage handling
Passenger Assistance
Managing time
Team Coordination
Time Management
Accuracy and Precision
Microsoft Office expertise
Teamwork and Collaboration
Customer engagement
Computer terminal operations
Shipping coordination
Returns processing
Order fulfillment
Data entry
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Receptionist
AlCLEAR Headquarters
05.2025 - Current
Ambassador
ALCLEAR
09.2024 - Current
Passenger Service Agent
Envoy Airlines
08.2022 - 08.2023
Reverse Logistics Specialist
Target
03.2020 - 09.2024
Dental assistant - undefined
The New York School for Medical & Dental Assistants
High School - Business, Spanish
High School of Arts And Business