Giselle Toirac Negrete
North Riverside,IL
Summary
Motivated and reliable team leader with strong customer service experience in fast-paced environments. Friendly, positive, and skilled at working with customers and supporting team success. Seeking a part-time position at Starbucks to grow professionally and improve English skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leader
Bibibop Asian Grill
Willowbrook, Illinois
09.2024 - Current
- Led daily operations in a high-volume restaurant
• Trained new employees and improved team efficiency
• Provided excellent customer service in a fast-paced environment
• Maintained food quality, safety, and cleanliness standards
• Supported front-of-house and interacted with customers
• Maintained a friendly, positive, and professional attitude with customers
• Worked efficiently under pressure while maintaining quality - Managed inventory levels and coordinated supply orders for kitchen needs.
- Resolved customer complaints swiftly to maintain a positive dining experience.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
Education
Bachelor's Degree in Architecture And Urbanism - Architecture
University of Oriente
Santiago De Cuba12-2022
Skills
- Customer service
- Team leadership
- Employee training
- Conflict resolution
- Communication skills
- Problem solving
- Cash handling
- Fast-paced work environment
Languages
Spanish
Native/ Bilingual
English
Limited
Certification
- Food Service Sanitation Manager Training- StateFoodSafety, Chicago IL (2025)
- Introduction to Office Management- Triton College 2025
Timeline
Team Leader
Bibibop Asian Grill
09.2024 - Current
Bachelor's Degree in Architecture And Urbanism - Architecture
University of Oriente