Giselle Totomoch
Kankakee,IL
Summary
Reliable and upbeat Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Beauty Sales Associate
Target
10.2022 - 01.2024
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
- Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.
- Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
- Improved brand visibility through engaging visual merchandising displays that showcased seasonal trends and popular items.
- Developed strong relationships with clients, resulting in repeat business and referrals.
Shift Lead
Oberweis Ice Cream And Dairy Store
03.2021 - 10.2022
- Improved team efficiency by implementing new task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Collaborated with management to develop strategies for improving overall store operations.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
Sales Associate
Gracie Pie Apothocary
01.2021 - 12.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Kankakee High School
Kankakee, IL12.2023
Skills
- Asset Protection
- Product Demonstration
- Guest Services
- Cash Handling
- Visual Merchandising
- Product Knowledge
- Organizational Skills
- Customer Service
- Problem Solving
Timeline
Beauty Sales Associate
Target
10.2022 - 01.2024
Shift Lead
Oberweis Ice Cream And Dairy Store
03.2021 - 10.2022
Sales Associate
Gracie Pie Apothocary
01.2021 - 12.2022
High School Diploma -
Kankakee High School
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