Giselva Ichazu
Rancho Cucamonga,CA
Summary
Dedicated food server with proven expertise in POS system management and customer order accuracy. Committed to delivering exceptional dining experiences through attentive service and efficient workflow management.
Overview
7
7
years of professional experience
Work History
Food Server
Madres Brunch
Corona, California
07.2025 - Current
- Provided attentive service to guests in a fast-paced dining environment.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Served food to guests efficiently to enhance dining experience. and beverages to the table in a timely manner.
- Managed food and beverage orders using POS systems efficiently.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Recommended menu items to enhance guest dining experience effectively.
- Assisted in training new servers on menu items and service standards.
- Maintained cleanliness of dining area and ensured compliance with health regulations.
- Handled customer inquiries and resolved issues promptly and professionally.
- Supported team during peak hours by prioritizing tasks and managing workflow.
- Followed proper cash handling procedures when accepting payments from customers.
- Mixed cocktails and beverages according to standard recipes and customer preferences.
- Crafted espresso beverages for diverse customer preferences.
Food Server
Mama por Dios
Rancho Cucamonga, California
09.2019 - 05.2024
Education
Bachelor of Science -
Universidad Santa Maria
VenezuelaSkills
- Order accuracy
- Customer service
- Food handling
- Beverage preparation
- Menu knowledge
- POS system management
Timeline
Food Server
Madres Brunch
07.2025 - Current
Food Server
Mama por Dios
09.2019 - 05.2024
Bachelor of Science -
Universidad Santa Maria