Gissel Munoz
Kansas City,MISSOURI
Summary
Compassionate Caregiver experienced in addressing physical and emotional needs. Delivered effective scheduling, household coordination, and compassionate companionship through strong organizational skills. Committed to providing exceptional customer service and fostering positive experiences while seeking opportunities to contribute to company growth.
Overview
15
15
years of professional experience
Work History
Caregiver
Self-employeed
Kansas City, MO
08.2022 - Current
- Improved patient outlook and daily living through compassionate care.
- Assisted clients with bathing, dressing, and personal care to promote dignity and comfort.
- Guided clients in adapting to new lifestyles during recovery or incapacitation for improved well-being.
- Followed safe lifting and transferring techniques to transport residents.
- Ensured clean, organized environment to enhance client safety and satisfaction.
Peer Support
Behavioral Health of Kansas City
Kansas City, MO
08.2023 - 10.2023
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Aided individuals by developing wellness plans and advance directives to achieve goals.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
RBT
Creating connection therapy
Prairie Village, KS
02.2023 - 07.2023
- Planned and implemented individualized interventions as part of behavior treatment plans.
- Applied proven strategies to positively affect client behaviors.
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
- Understood autism spectrum disorder, associated behaviors and optimum treatments.
- Assisted patients improve social relationships and engagement.
- Attended review, progress and clinical team meetings.
- Participated in continuing education and in-service training to advance skills.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Completed daily client rounds and tracked client movements.
Assistant Teacher
The Goddard School For Early Childhood Development
Overland Park, KS
03.2021 - 11.2022
- Maintained safe, educational environment for students during learning and free play time.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Created calm and disciplined classroom environment to improve student focus.
- Arranged age-appropriate activities to help children develop interests and talents.
- Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Communicated regularly with parents, teachers and administrators regarding student progress and needs.
Lead Early Preschool Teacher
Primrose Schools
Overland Park, KS
07.2019 - 03.2021
- Taught children foundational skills in colors, shapes and letters.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Administered and documented results of student assessments.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Met with parents to discuss child behavior and academic progress.
- Developed professional relationships with parents, teachers, directors and therapists.
Team Member
Qdoba Eats
Mission, KS
04.2019 - 08.2019
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Worked hard to learn required tasks quickly to maximize performance.
- Rotated through series of different stations based on team needs.
Youth Development Leader
YMCA Kansas City
Kansas City, MO
08.2018 - 08.2019
- Encouraged each program participant to interact and provided numerous opportunities to engage with others and enjoy activities.
- Led youth programs promoting personal growth and community engagement.
- Developed educational activities fostering teamwork and leadership skills.
- Coordinated events enhancing social interaction among diverse youth groups.
Team Member
Chipotle
Kansas City, MO
04.2019 - 07.2019
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Built and maintained working relationships with peers and upper management.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Hostess
Cheesecake Factory Restaurant
Kansas City, MO
03.2017 - 04.2019
- Greeted incoming guests to escort to assigned dining area and present menus.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered telephone to provide dining information and take reservations.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Monitored dining area to assess server capacity and estimate wait times.
- Built positive relationships with other front-of-house and kitchen staff.
Waitress Supervisor
La Fiesta Mexican Restaurant
Abilene, KS
08.2013 - 02.2017
- Served high volume of tables at once and simultaneously supervised serving staff.
- Trained new wait staff team members in proper procedures and important standards of establishment.
- Greeted customers, answered questions and recommended specials to increase profits.
- Calculated charges, issued table checks and collected payments from customers.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Cashier
La fiesta Mexican Restuarant
Abilene, KS
09.2011 - 02.2017
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
Abilene High School
Abilene, KS05.2015
Some College (No Degree) -
Wichita State University
Wichita, KSSome College (No Degree) -
Metropolitan Community College - Kansas City
Kansas City, MOSkills
- Patient Mobility Assistance
- Assistance with Daily Living
- Care Plan Implementation
- Health Monitoring
- Nutritional Guidance
- Personal Hygiene Support
- Compassionate Client Care
- Employee Training
- Staff Training
- Customer Service
- Appointment Setting
- Client Relationship Development
- Basic Housekeeping
- Mobility Assistance
- Report Writing
- Goal Attainment
- Reservation Coordination
Timeline
Peer Support
Behavioral Health of Kansas City
08.2023 - 10.2023
RBT
Creating connection therapy
02.2023 - 07.2023
Caregiver
Self-employeed
08.2022 - Current
Assistant Teacher
The Goddard School For Early Childhood Development
03.2021 - 11.2022
Lead Early Preschool Teacher
Primrose Schools
07.2019 - 03.2021
Team Member
Qdoba Eats
04.2019 - 08.2019
Team Member
Chipotle
04.2019 - 07.2019
Youth Development Leader
YMCA Kansas City
08.2018 - 08.2019
Hostess
Cheesecake Factory Restaurant
03.2017 - 04.2019
Waitress Supervisor
La Fiesta Mexican Restaurant
08.2013 - 02.2017
Cashier
La fiesta Mexican Restuarant
09.2011 - 02.2017
Some College (No Degree) -
Metropolitan Community College - Kansas City
Some College (No Degree) -
Wichita State University
High School Diploma -
Abilene High School