Professional Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline

Gissel Munoz- Moreno

Supportive Care Aba
Manhattan,KS
2
Languages
1
Certification
15
years of professional experience

Enhanced client well-being by effectively addressing physical and emotional needs. Streamlined scheduling and appointment management to optimize household support services. Delivered compassionate companionship while maintaining medication organization.

Work History

Registered Behavior Technician

8 Months
Astro Aba | 12.2025 - Current
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
  • Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.

Registered Behavior Technician

1 Year 7 Months
Supportive Care Aba | 01.2025 - Current
  • Provided feedback to caregivers on strategies to reinforce learning at home.
  • Led team meetings to discuss case updates, challenges, and strategic planning for client success.
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.

Registered Behavior Technician

1 Year
Limiteless Aba | 01.2024 - 01.2025
  • Implemented individualized treatment plans to promote behavioral improvements in clients.
  • Collaborated with interdisciplinary teams to ensure consistency in therapy delivery.
  • Monitored client progress and documented behavioral data for analysis and reporting.
  • Trained new staff on behavior intervention techniques and best practices.
  • Conducted assessments to identify client needs and inform treatment strategies.
  • Developed engaging activities to enhance skill acquisition and generalization of behaviors.

Behavior Technician

9 Months
Pro Care Therapy | 03.2024 - 12.2024
  • Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.

RBT

5 Months
Creating connection therapy | 02.2023 - 07.2023
  • Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
  • Exercised confidentiality and discretion to maintain HIPAA requirements.
  • Understood autism spectrum disorder, associated behaviors and optimum treatments.
  • Planned and implemented individualized interventions as part of behavior treatment plans.
  • Applied proven strategies to positively affect client behaviors.
  • Participated in continuing education and in-service training to advance skills.
  • Attended review, progress and clinical team meetings.
  • Completed daily client rounds and tracked client movements.
  • Assisted patients improve social relationships and engagement.

Caregiver

1 Year
Self-employeed | 08.2022 - 08.2023
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Followed safe lifting and transferring techniques to transport residents.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.

Peer Support

2 Months
Behavioral Health of Kansas City | 08.2023 - 10.2023
  • Instilled hope by promoting positive self-disclosure and actively listening to client needs.
  • Led support groups and facilitated one-on-one meetings with struggling individuals.
  • Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
  • Aided individuals by developing wellness plans and advance directives to achieve goals.

Assistant Teacher

1 Year 8 Months
The Goddard School For Early Childhood Development | 03.2021 - 11.2022
  • Maintained safe, educational environment for students during learning and free play time.
  • Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
  • Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment
  • Created calm and disciplined classroom environment to improve student focus.
  • Arranged age-appropriate activities to help children develop interests and talents.
  • Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
  • Communicated regularly with parents, teachers and administrators regarding student progress and needs.

Lead Early Preschool Teacher

1 Year 8 Months
Primrose Schools | 07.2019 - 03.2021
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Taught children foundational skills in colors, shapes and letters.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Met with parents to discuss child behavior and academic progress.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.
  • Administered and documented results of student assessments.

Team Member

4 Months
Qdoba Eats | 04.2019 - 08.2019
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Rotated through series of different stations based on team needs.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.

Youth Development Leader

1 Year
YMCA Kansas City | 08.2018 - 08.2019
  • Encouraged each program participant to interact and provided numerous opportunities to engage with others and enjoy activities.

Team Member

3 Months
Chipotle | 04.2019 - 07.2019
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.

Hostess

2 Years 1 Month
Cheesecake Factory Restaurant | 03.2017 - 04.2019
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Answered telephone to provide dining information and take reservations.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.

Waitress Supervisor

3 Years 6 Months
La Fiesta Mexican Restaurant | 08.2013 - 02.2017
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Served high volume of tables at once and simultaneously supervised serving staff.
  • Trained new wait staff team members in proper procedures and important standards of establishment.
  • Calculated charges, issued table checks and collected payments from customers.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.

Cashier

5 Years 5 Months
La fiesta Mexican Restuarant | 09.2011 - 02.2017
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.

Education

- GED

Metropolitan Community College | Kansas City, MO | 08.2026

GED

Kansas State University | Manhattan Kansas | 08.2026

Some College (No Degree)

Wichita State University | Wichita, KS

High School Diploma

Abilene High School | Abilene, KS

Skills

Assisted in building positive client relationships.
Conducted routine report writing.
Facilitated appointment setting.
Supported goal achievement efforts.
Participated in employee training initiatives.
Provided quality customer service.
Coordinated staff training sessions.
Performed currency counting tasks.
Practiced safe food handling procedures.
Executed cleaning and sanitation duties.
Delivered server support as needed.
Memorized menu items for efficient service.
Handled table bussing responsibilities.
Managed reservation coordination tasks.
Delivered compassionate care to clients.
Executed basic housekeeping duties.
Provided mobility assistance when required.

Languages

English
Full Professional
Spanish
Limited Working

Certification

Rbt license

CPR certificate

Timeline

Registered Behavior Technician

Astro Aba
12.2025 - CurrentRead More

Registered Behavior Technician

Supportive Care Aba
01.2025 - CurrentRead More

Behavior Technician

Pro Care Therapy
03.2024 - 12.2024Read More

Registered Behavior Technician

Limiteless Aba
01.2024 - 01.2025Read More

Peer Support

Behavioral Health of Kansas City
08.2023 - 10.2023Read More

RBT

Creating connection therapy
02.2023 - 07.2023Read More

Caregiver

Self-employeed
08.2022 - 08.2023Read More

Assistant Teacher

The Goddard School For Early Childhood Development
03.2021 - 11.2022Read More

Lead Early Preschool Teacher

Primrose Schools
07.2019 - 03.2021Read More

Team Member

Qdoba Eats
04.2019 - 08.2019Read More

Team Member

Chipotle
04.2019 - 07.2019Read More

Youth Development Leader

YMCA Kansas City
08.2018 - 08.2019Read More

Hostess

Cheesecake Factory Restaurant
03.2017 - 04.2019Read More

Waitress Supervisor

La Fiesta Mexican Restaurant
08.2013 - 02.2017Read More

Cashier

La fiesta Mexican Restuarant
09.2011 - 02.2017Read More

Abilene High School

High School Diploma
Read More

Metropolitan Community College

from GED
Read More

Kansas State University

GED
Read More

Wichita State University

Some College (No Degree)
Read More
Gissel Munoz- Moreno