Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gissel Murillo

Buckeye,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Oral Surgery Assistant

West Endodontics And Oral Surgery
Goodyear, AZ
09.2021 - Current
  • Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
  • Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
  • Calmed nervous patients by speaking softly, answering questions and providing compassionate care.
  • Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
  • Greeted patients upon arrival to office and helped prepare for surgeries.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Prepared patient X-rays and images by Action for review by dentist.

Oral Surgery Assistant

Pacific Dental Services
Phoenix , Az
06.2019 - 08.2021
  • Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
  • Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
  • Calmed nervous patients by speaking softly, answering questions and providing compassionate care.
  • Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.

Calling Agent

Centenne
Tempe, AZ
01.2018 - 10.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Logged call information and solutions provided into internal database.

HR Assistant

Yuma County
Yuma, AZ
02.2017 - 08.2017
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
  • Maintained office supplies, distributed mail, and processed invoices for payment.

Education

High School Diploma - General Studies

Vista High School
Yuma, AZ
08.2016

Skills

  • Anesthetic Administration
  • Patient Care Standards
  • Medical Charting

Certification

  • RDA - Registered Dental Assistant

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Oral Surgery Assistant

West Endodontics And Oral Surgery
09.2021 - Current

Oral Surgery Assistant

Pacific Dental Services
06.2019 - 08.2021

Calling Agent

Centenne
01.2018 - 10.2018

HR Assistant

Yuma County
02.2017 - 08.2017

High School Diploma - General Studies

Vista High School

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Gissel Murillo