Gissel Murillo
Buckeye,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Oral Surgery Assistant
West Endodontics And Oral Surgery
Goodyear , AZ
09.2021 - Current
- Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
- Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
- Calmed nervous patients by speaking softly, answering questions and providing compassionate care.
- Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
- Greeted patients upon arrival to office and helped prepare for surgeries.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Prepared patient X-rays and images by Action for review by dentist.
Oral Surgery Assistant
Pacific Dental Services
Phoenix , Az
06.2019 - 08.2021
- Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
- Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
- Calmed nervous patients by speaking softly, answering questions and providing compassionate care.
- Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
Calling Agent
Centenne
Tempe , AZ
01.2018 - 10.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
- Resolved concerns with products or services to help with retention and drive sales.
- Logged call information and solutions provided into internal database.
HR Assistant
Yuma County
Yuma , AZ
02.2017 - 08.2017
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
- Maintained office supplies, distributed mail, and processed invoices for payment.
Education
High School Diploma - General Studies
Vista High School
Yuma, AZ08.2016
Skills
- Anesthetic Administration
- Patient Care Standards
- Medical Charting
Certification
- RDA - Registered Dental Assistant
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Oral Surgery Assistant
West Endodontics And Oral Surgery
09.2021 - Current
Oral Surgery Assistant
Pacific Dental Services
06.2019 - 08.2021
Calling Agent
Centenne
01.2018 - 10.2018
HR Assistant
Yuma County
02.2017 - 08.2017
High School Diploma - General Studies
Vista High School
- RDA - Registered Dental Assistant
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