Gissel Rodriguez
Lancaster
Summary
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment. Fluent in multiple languages, with strong skills in team leadership, quality assurance ready to leverage expertise in a dynamic work environment.
Overview
7
7
years of professional experience
Work History
Bartender
Rebel and Rose
05.2025 - Current
- Crafted cocktails and beverages according to standard recipes and customer preferences.
- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Assisted in managing inventory levels, ensuring timely restocking of supplies and ingredients.
Server
The Rustic
01.2022 - 01.2023
- Served guests efficiently, enhancing customer satisfaction and fostering a welcoming atmosphere.
- Collaborated with team to streamline operations, boosting table turnover and service speed.
- Handled diverse customer requests, resolving issues promptly to maintain high service standards.
- Optimized service flow, reducing wait times and enhancing guest satisfaction. Implemented efficient order-taking system, boosting table turnover rates.
Delivery Driver
Amazon
01.2021 - 05.2025
- Delivered packages efficiently, enhancing customer satisfaction and reducing delivery time.
- Maintained accurate delivery logs, ensuring accountability and operational transparency.
- Resolved delivery issues promptly, leading to improved service reliability.
- Collaborated with team to optimize routes, achieving faster delivery times.
- Ensured vehicle safety and compliance, contributing to a secure work environment.
Picker
MOBIS Hyundai
01.2021 - 01.2022
- Selected and packed automotive parts efficiently, ensuring timely delivery and customer satisfaction.
- Improved order accuracy, reducing errors and enhancing warehouse operations.
- Utilized inventory management systems to track and organize stock effectively.
- Collaborated with team members to optimize workflow and increase productivity.
- Resolved logistical challenges, contributing to smoother supply chain processes.
Personal Shopper
Walmart
01.2019 - 01.2021
- Assisted customers with personalized shopping, enhancing satisfaction and loyalty.
- Managed online orders, ensuring timely and accurate deliveries to boost customer retention.
- Utilized product knowledge to recommend items, increasing sales and customer engagement.
- Resolved customer issues efficiently, improving service quality and store reputation.
- Coordinated with store departments to locate and procure items efficiently. Fostered teamwork to meet peak demand periods and maintain service standards.
Education
Diploma -
Lancaster High School
Lancaster, TX01.2019
Skills
- Project Management
- Risk Management
- Team Leadership
- Quality Assurance
- Bilingual
- Customer Service
- Inventory Control
Languages
English - Native
Spanish - Highly proficient
Timeline
Bartender
Rebel and Rose
05.2025 - Current
Server
The Rustic
01.2022 - 01.2023
Delivery Driver
Amazon
01.2021 - 05.2025
Picker
MOBIS Hyundai
01.2021 - 01.2022
Personal Shopper
Walmart
01.2019 - 01.2021
Diploma -
Lancaster High School