Summary
Overview
Work History
Education
Skills
Timeline
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Gissel Salas

Schaumburg,IL

Summary

Resourceful supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Offering experience in back-of-house and front-end store activities. Skilled in operations related to kitchen team management, food safety procedures, kitchen cadence, loading, stocking, and receiving of products and merchandise deliveries. Willing and eager to learn new processes and roles to actively contribute to cross-departmental activities.

Overview

4
4
years of professional experience

Work History

Retail Associate

Nordstrom Rack
07.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Worked on markdowns, markups, and ticketing items.
  • Helped customers complete purchases, locate items, and join reward programs.

Zone Lead

Amazon Fresh
03.2023 - 08.2023
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Inspected Freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Supervised a kitchen team of 10 employees at Amazon Fresh, maintaining a positive and productive atmosphere to enhance employee experience.
  • Helped management stay on top of supply needs by sharing information about low or damaged inventory.

Grocery Associate

Amazon Fresh
02.2021 - 02.2023
  • Assisted manager and co-workers with diverse daily tasks.
  • Stocked products and maintained product displays according to merchandising standards, vendor contract terms, and planograms.
  • Received products upon delivery, checking for damage and order accuracy.
  • Greeted customers and assisted with product location.
  • Completed tasks in both Back-of-House and Front-of-House.
  • Checked delivered merchandise and order information to verify shipment accuracy.

Supervisor

Apetinc
04.2020 - 02.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Monitored workflow to improve employee time management and increase productivity.
  • Monitored daily shipping handling and receiving to promote smooth operations within the warehouse.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • supervised a team of 15 employees

Education

Associate of Arts - Business

Elgin Community College
Elgin, IL
03.2027

Skills

  • Merchandise Receiving and Handling
  • Inventory Counts
  • Planogram
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Product Recommendations
  • Engaging Customers
  • Food Safety Understanding
  • Kitchen Staff Supervisor
  • Warehouse Supervisor
  • Experience In Leadership
  • Customer Service
  • Microsoft Office
  • Fluent Spanish
  • Planning and Organizing
  • Food Safety Certificate

Timeline

Retail Associate

Nordstrom Rack
07.2023 - Current

Zone Lead

Amazon Fresh
03.2023 - 08.2023

Grocery Associate

Amazon Fresh
02.2021 - 02.2023

Supervisor

Apetinc
04.2020 - 02.2021

Associate of Arts - Business

Elgin Community College

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Gissel Salas