Gissela Araujo
Port Jefferson Station,New York
Summary
Reliable professional skilled in cleaning, organizing. Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions. Dependable professional experienced in providing security and protection services in a variety of settings. Possesses a keen eye for detail and excellent problem-solving skills. Skilled at de-escalating potentially dangerous situations and upholding the highest standards of safety and security.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Nassau Coliseum
Uniondale, NY
08.2024 - Current
- Enforced access control measures in accordance with established procedures.
- Assisted in the development and implementation of security policies and procedures.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
SECURITY OFFICER
Stony Brook University Hospital
Stony Brook, New York
10.2020 - 02.2024
- Patrolled premises regularly to maintain order and establish security presence
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner
- Enforced safety regulations, policies and procedures to ensure a safe environment
- Responded quickly to emergency situations using sound judgment to resolve issues promptly
- Interacted courteously with public while maintaining order at large gatherings and events
- Secured exits and entrances at end of operations, controlling access to building
- Confronted and restrained hostile and abusive persons in manner necessary to reduce risk of personal injury to staff and visitors
- Trained new hires on proper use of security equipment such as cameras, radios and alarm systems
HOUSEKEEPER
Stony Brook University Hospital
Stony Brook, New York
01.2020 - 06.2020
- Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment
- Cleaned and restocked restroom areas with towels and toiletries
- Demonstrated ability to clean and organize multiple rooms efficiently and effectively
- Followed infection control and universal procedures, maintaining sanitary environment
SALES ASSOCIATE
ALDO
Lake Grove, New York
10.2018 - 01.2019
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Assisted customers with product selection to ensure customer satisfaction
CASHIER
Green Cactus
Stony Brook, New York
10.2017 - 01.2019
- Operated cash register and accurately processed payments, returns, and exchanges
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
WAITRESS
The Station Coffee Shop
Port Jefferson Station, New York
01.2015 - 10.2017
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
- Managed multiple tasks simultaneously while maintaining high quality standards of service
- Supported other servers, running food and refilling beverages to meet team goals
- Delivered meals to tables quickly while ensuring accuracy of orders placed by customers
- Processed accurate cash and credit card transactions
- Assisted customers with menu selections and answered questions regarding food items and beverages
- Continuously monitored tables for any additional requests or assistance needed by guests
Education
HIGH SCHOOL DIPLOMA -
Comsewogue High School
Port Jefferson Station06.2018
Certification -
Easter Suffolk BOCES
Oakdale06.2018
Skills
- Customer Service
- Infection Control
- Cash Handling
- Multitasking
- Attention to detail
- Problem solving
- Bilingual
- Leadership
Certification
- Security Guard License
- CPR Certified
Timeline
Security Officer
Nassau Coliseum
08.2024 - Current
SECURITY OFFICER
Stony Brook University Hospital
10.2020 - 02.2024
HOUSEKEEPER
Stony Brook University Hospital
01.2020 - 06.2020
SALES ASSOCIATE
ALDO
10.2018 - 01.2019
CASHIER
Green Cactus
10.2017 - 01.2019
WAITRESS
The Station Coffee Shop
01.2015 - 10.2017
HIGH SCHOOL DIPLOMA -
Comsewogue High School
Certification -
Easter Suffolk BOCES
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