Gissela Purcachi
White Plains ,NY
Summary
Current computer science student with a strong knowledge in the information technology obtained from college courses and professional courses. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
7
7
years of professional experience
Work History
UC Youth Worker
Kids In Crisis
06.2024 - Current
- Planned, prepared, and maintained weekly menus in compliance with Federal Standards, ensuring nutritious meals for residents.
- Accompanied and transported clients to appointments and placements, including out-of-state travel using agency vehicles, train, or air.
- Administered medication according to prescribed protocols, maintaining accurate records.
- Implemented a behavior management level system to support resident development and maintain a positive therapeutic environment.
- Supervised and facilitated recreational and educational activities for Unaccompanied Children (UC) residents.
- Taught activities of daily living (cooking, shopping, money management) to residents, promoting independence.
- Contributed to client case files and documentation, ensuring thorough and accurate record-keeping.
- Modeled appropriate social skills and behaviors to foster a supportive community environment.
- Managed shelter safety by conducting fire drills and implementing evacuation procedures.
- Maintained call logs and completed paperwork efficiently and accurately.
- Conducted regular bed checks every 30 minutes during night shifts to ensure resident safety.
- Adhered to all KIC, ORR, and agency policies and procedures.
- Collaborated with a multidisciplinary team to develop innovative solutions for engaging and supporting UC residents.
- Successfully completed agency trainings including TCI, Med Administration, Crisis Intervention, and Sexual Assault Crisis Training.
In-Home Expert
Asurion
02.2023 - 05.2024
- Assisted customers with in-home activation and set up for new / replacement smart devices from Verizon and AT&T.
- Proactively identified solutions and recommendations for customers to protect current and future smart devices.
- Identified opportunities to sell device protection plans to Verizon and AT&T customers.
Web designer/document coordinator
Hush Electrical Contracting
12.2017 - 11.2022
- Perform weekly analysis of data points obtained from our website contact points and currently exceeding customer conversion by 60% -Successfully maintain website stability and integrate and test new plugins through Wix to increase customer experience
- Complete bids and contracts in a timely manner as well as optimizing the process to exceed weekly goals of bidding throughput
- Improved customer service by implementing customer feedback using constant contact surveys and campaigns
- Creating and Mailing quarterly campaigns to customers in order to increase business tra!ic
- Enhanced functionality and appearance of website and repaired functionality issues.
- Completed domain name registrations and maintained website and web hosting account.
- Developed graphic and image assets for both content and digital marketing efforts.
- Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.
- Configured templates for clients to easily customize.
- Kept software up to date and monitored website for security vulnerabilities to boost overall security.
Education
Bachelor of Science - Computer Science
Lehman College of The City University of New York
The Bronx, NY05.2026
Associates - Computer Science And Programming
Westchester Community College
Valhalla, NY05.2024
High school diploma -
North Rockland high school
Thiells, NY06.2019
Skills
- Program management
- Adobe photoshop
- Adobe illustrator
- Quickbooks
- Microsoft office
- Time management
- McCormick systems
- WIX
- Wordpress
- Python
- Troubleshooting
- Online Marketing Integration
- Website Navigation
- Website Maintenance
- Social Media Marketing
- Adobe Photoshop
- Digital Graphics Creation
- C
- Java
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
UC Youth Worker
Kids In Crisis
06.2024 - Current
In-Home Expert
Asurion
02.2023 - 05.2024
Web designer/document coordinator
Hush Electrical Contracting
12.2017 - 11.2022
Bachelor of Science - Computer Science
Lehman College of The City University of New York
Associates - Computer Science And Programming
Westchester Community College
High school diploma -
North Rockland high school
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