Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

GISSELL CASTRO

Kansas City,MO

Summary

I personally consider myself to be a hard working person. As a Hispanic/Latina I have it in my blood the excitement to learn from new opportunities and put my all into everything I do. You might be wondering what makes you different from other applicants? Well let me start by saying that I am a very passionate person when I set my mind on something I don’t stop until I accomplish my goal and that definitely translates in my work. Any task I’m asked to do, I accomplish even if it’s something new, there’s always space for learning and improving. I am bilingual so if there’s anything that needs translation or someone needs my assistance I am here and happy to help! If you give me a chance you certainly won’t regret it I am a great asset for your business.

Overview

2
2
years of professional experience
1
1
Language

Work History

Customer Service Representative

Macys
Kansas City, Mo
08.2021 - 01.2022
  • Five below restocking administration Kansas City, Mo
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Promoted available products and services to customers during service, account management, and order calls.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Customer Service Representative

Celebrate Dental And Braces
Kansas , MO
05.2023 - Current
  • Updated account information to maintain customer records.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers.

Education

High School Diploma/ GED - undefined

Staley high school

Skills

Friendlyundefined

Timeline

Customer Service Representative

Celebrate Dental And Braces
05.2023 - Current

Customer Service Representative

Macys
08.2021 - 01.2022

High School Diploma/ GED - undefined

Staley high school
GISSELL CASTRO