Gissell Melo

• Responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within the Probation Office.
• Retrieve criminal records, enter initial data, and updates records and orders in various automated systems.
• Request information from other agencies, departments, and or courts.
• Verify daily list with the Clerk-Magistrate's office.
• Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures.
• Pulls folders for court sessions.

• Assisted the Court by assisting Probation Officers to interview defendants prior to court and completing pre-trial intake investigations
• Prepared and delivered defendant record information.
• Monitors and supervises for compliance Pre-Trial, Administrative and DUIL Level One cases under the direct supervision of PO II/(F)ACPO/CPO.
• Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
• Built relationships with defendants and offenders, assessing living conditions and case background information.
• Assisted Probation Officers with verification of compliance with certain orders of the court: community service verification, payment of monies, program referrals, mailing of correspondence to victims, contact collaterals (programs, other agencies, DCF, schools, drug testing facilities).

Responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within the Probation Office.

• Retrieve criminal records, enter initial data, and updates records and orders in various automated systems.
• Request information from other agencies, departments, and or courts.
• Verify daily list with the Clerk-Magistrate's office.
• Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures.
• Pulls folders for court sessions.

• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Conducted routine and emergency head counts.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Inspected work sites and crew trucks for contraband, cleanliness, and safety.
• Enforced rules and regulations to maintain order among inmates.
• Responded to emergency situations and de-escalated hostile confrontations.
• Searched building and grounds, living quarters, and work areas for contraband.
• Made rounds at specified intervals and conducted head counts and roll calls.

• Prepared personnel accounting and strength management reports.
• Maintained personnel records and updated internal databases to support document management.
• Prepared and processed recommendations for awards and decorations and arranges for awards ceremony.
• Prepared, updated, and coordinated requests for evaluations, to include responding to evaluation inquiries.
• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
• Entered and maintained departmental records in company database.
• Generated reports to suggest corrective actions and process improvements.