Gisselle Abreu
Peekskill,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Restaurant Food Server
202 Diner
Peekskill, NY
12.2021 - Current
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Hostess
El Dorado Restaurant
Elmsford, NY
03.2020 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
Restaurant Hostess
202 diner
Peekskill, NY
05.2019 - Current
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
Education
Peekskill High School
Peekskill, NY08.2022
Skills
- Billing and Payment Processing
- Food and Beverage Service
- Warm and Friendly
- Customer Preferences
- Cash Management
- Customer Service and Rapport
- Menu Memorization and Presentation
- Customer Needs Assessments
- Practice Management
- Cool Under Pressure
- Team Player
- Conflict and Complaint Resolution
- Natural Leadership
- Guest Accommodations
Languages
Spanish
Professional Working
Timeline
Restaurant Food Server
202 Diner
12.2021 - Current
Hostess
El Dorado Restaurant
03.2020 - Current
Restaurant Hostess
202 diner
05.2019 - Current
Peekskill High School
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