Summary
Overview
Work History
Education
Skills
Timeline
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Gisselle Alberto

Cordova,Tennessee

Summary

Dynamic retail sales professional with a proven track record at Petland, leading teams to exceed sales goals. Skilled in cross-selling and negotiation, I excel in building customer relationships and training staff. My expertise in product knowledge and customer service drives success in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Sales Associate

Prime Communications AT&T
10.2024 - Current
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.

Sales Associate

Ashley Furniture Homestore
02.2024 - 09.2024
  • Updated customers on scheduled deliveries of furniture to homes.
  • Maintained detailed files on past transactions and designs for budget and future reference.
  • Researched furniture materials and suggested pieces to clients based on budget and want.
  • Communicated with clients to find and design layout best suited for client needs and location.

Server

Las Brisas
10.2023 - 04.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested popular options.

Sales Manager

Petland
02.2022 - 10.2023
  • Led a team of sales associates to consistently exceed sales goals.
  • Trained and mentored new staff on product knowledge, sales techniques, and customer service.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.

Education

High School Diploma -

Munford High School
Millington, TN
05-2022

Skills

  • Retail sales professional
  • Cross-selling products and services
  • Negotiation
  • Staffing requirements
  • Verbal and written communication
  • Positive and professional
  • Listening skills
  • Building rapport
  • Fraud detection
  • Retail store operations

Timeline

Sales Associate

Prime Communications AT&T
10.2024 - Current

Sales Associate

Ashley Furniture Homestore
02.2024 - 09.2024

Server

Las Brisas
10.2023 - 04.2024

Sales Manager

Petland
02.2022 - 10.2023

High School Diploma -

Munford High School