Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gisselle Castillo

New Port Richey,FL

Summary

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

2
2
years of professional experience

Work History

Server

Waffel House
Tampa, FL
06.2024 - 09.2024
  • Greeted guests and provided menus.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Cleaned tables and chairs to prepare dining area for next customers.

Server

Fazolis
Tampa, FL
04.2022 - 06.2024
  • Took customers' orders in the front of the house and drive-thru.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Stayed informed about daily specials, new menu items, promotions.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Trained new employees to perform duties.
  • Stocked service areas with supplies during slow periods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Drive-Thru Cashier

Pollo Tropical
Tampa, FL
06.2023 - 04.2024
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Received payment from customers and made change as needed.
  • Prepared food items according to company standards for quality and presentation.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Replenished supplies such as napkins, straws, condiments, trays throughout shift.
  • Restocked inventory when necessary to maintain sufficient levels at the front counter area.
  • Help with other areas outside of drive-thru, front of the house, food line, dish pit, etc.
  • Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Worked nights, weekends and holidays and maintained calm, pleasant demeanor.

Education

High School Diploma -

King High School
Tampa, FL
05-2023

Skills

  • Guest Engagement
  • Supply Restocking
  • Table Setting
  • Food Delivery
  • Food Running
  • Beverage Preparation

Timeline

Server

Waffel House
06.2024 - 09.2024

Drive-Thru Cashier

Pollo Tropical
06.2023 - 04.2024

Server

Fazolis
04.2022 - 06.2024

High School Diploma -

King High School

Similar Profiles

CREATE PROFILE
Gisselle Castillo