Gisselle Castillo
Colton,CA
Summary
I am an organized, goal-oriented, and team player. I'm open to learning new skills and seeking a position in an established environment, supporting staff to contribute smooth daily work flow. I have 5 years of experience in the healthcare, I'm a medical assistant with a strong background in patient intake and care collaboration. Proven ability to educate patients effectively and streamline appointment scheduling, contributing to efficient healthcare delivery and patient satisfaction.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Andrew S. Florea MD
341 Magnolia ave
08.2021 - Current
- Assist physician with patient examinations and minor in-office procedures.
- Prepared examination rooms, sterilized instruments, and upheld infection control standards to ensure patient safety.
- Perform patient intake including obtaining medical histories and documenting information in electronic medical records.
- Scheduled new and established patient appointments to optimize patient flow and reduce wait times.
- Process referrals, prior authorizations, and coordinate specialty appointments.
- Educated patients on procedures and follow-up care to enhance understanding and compliance.
- Provide Spanish-English medical interpretation to improve communication between providers and patients.
- Maintain patient confidentiality and ensure HIPAA compliance.
- Collaborate with physicians, nurses, and office staff to provide high-quality patient care.
Education
Certificate -
Concorde Career College
201 E Airport Dr, San Bernardino, CA 9240810-2021
High School Diploma -
Colton High School
777 W Valley Blvd, Colton, CA 9232406-2017
Skills
Patient triage
Insurance Authorizations
ICD-10/CPT Coding
Electronic Medical Records (EMR/EHR)
Medical Scheduling Systems
Medical Documentation
Microsoft Office Suite
Core Qualification
Patient Intake & Rooming
Vital Signs & Patient Assessment
Front & Back Office Medical Assisting
Medical Terminology
ICD-10 & CPT Coding Knowledge
Patient Scheduling & Registration
Insurance Verification & Authorizations
Referral Coordination
Specimen Collection & Preparation
Instrument Sterilization & Infection Control
Procedure & Exam Preparation
HIPAA Compliance
Bilingual (English & Spanish)
Exceptional Customer Service
Timeline
Medical Assistant
Andrew S. Florea MD
08.2021 - Current
Certificate -
Concorde Career College
High School Diploma -
Colton High School