Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gisselle Garcia

Los Angeles,CA

Summary

Goal-oriented professional with extensive experience in rental sales and customer service. Skilled in resolving disputes and collaborating with teams to maintain high service standards. Prepared to leverage strong communication and negotiation skills to drive customer loyalty.

Overview

7
7
years of professional experience

Work History

Rental Sales Agent

Avis Budget Group
Los Angeles, CA
11.2021 - Current
  • Assisted customers with rental inquiries, providing clear information on vehicle options and pricing.
  • Processed rental agreements efficiently, ensuring accuracy in documentation and customer details.
  • Collaborated with team members to maintain high customer service standards and resolve issues promptly.
  • Educated customers on rental policies, insurance options, and additional services to enhance their experience.
  • Resolved customer disputes to maintain positive relationships and increase customer base.

Customer Service Representative

Sixt Rent A Car
Los Angeles, CA
02.2022 - 05.2022
  • Delivered exceptional customer service through effective communication and problem resolution.
  • Conducted regular follow-ups with customers post-rental to gather feedback and build relationships.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Cashier

Chipotle
Marina Del Rey, CA
04.2019 - 11.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Ensured accuracy in cash handling and daily reconciliations.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.

Education

Buisness Administration -

El Camino College
Torrance, CA
06-2027

Computer Science - Small Buisness Applications

Tri-Cities ROP
Whittier, CA
09-2025

Skills

  • Team player mentality
  • Reliability and punctuality
  • Goal-oriented mindset
  • Strong negotiation
  • Customer service
  • Multitasking
  • Cash handling
  • excel
  • powerpoint
  • typing profficency

Languages

Spanish
Native or Bilingual
ASL
Native or Bilingual

Timeline

Customer Service Representative

Sixt Rent A Car
02.2022 - 05.2022

Rental Sales Agent

Avis Budget Group
11.2021 - Current

Cashier

Chipotle
04.2019 - 11.2021

Buisness Administration -

El Camino College

Computer Science - Small Buisness Applications

Tri-Cities ROP