Summary
Overview
Work History
Education
Skills
Additional Languages
Timeline
Generic

Gisselle Gomez-Rodriguez

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management. Hardworking and focused with the ability to work under pressure.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

GomezKC LLC
Kansas City, KS
06.2021 - Current
  • Developed and maintained document organization,
  • Managed schedules, appointments, and travel arrangements
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Maintained accurate financial records by processing invoices, expense reports, and budgets in a timely manner.

Customer Service Representative

Radius Global Solutions
Overland Park, KS
06.2018 - 03.2021
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by addressing concerns and providing accurate information.
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Participated in ongoing training sessions, continuously enhancing product knowledge and customer service skills.

Education

No Degree - Pre-Nursing

Kansas City Kansas Community College
Kansas City, KS

High School Diploma -

Allen Village High School
Kansas City, MO
05-2018

Skills

  • Customer service
  • Data entry
  • Computer proficiency
  • Office administration
  • Document reporting and organization
  • Time management
  • Critical thinking
  • Bookkeeping
  • Dedicated team player

Additional Languages

Spanish

Timeline

Administrative Assistant

GomezKC LLC
06.2021 - Current

Customer Service Representative

Radius Global Solutions
06.2018 - 03.2021

No Degree - Pre-Nursing

Kansas City Kansas Community College

High School Diploma -

Allen Village High School