Detail-oriented administrative assistant with experience in customer service, data entry and office management. Hardworking and focused with the ability to work under pressure.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
GomezKC LLC
Kansas City, KS
06.2021 - Current
Developed and maintained document organization,
Managed schedules, appointments, and travel arrangements
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Maintained accurate financial records by processing invoices, expense reports, and budgets in a timely manner.
Customer Service Representative
Radius Global Solutions
Overland Park, KS
06.2018 - 03.2021
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by addressing concerns and providing accurate information.
Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Participated in ongoing training sessions, continuously enhancing product knowledge and customer service skills.