Gisselle Gonzalez
Farmersville,CA
Summary
Dedicated kitchen leader with practical approach to culinary management, ensuring efficient and high-quality food preparation. Strong focus on maintaining kitchen safety standards while motivating team members to deliver consistent and exceptional dining experiences.
Overview
7
7
years of professional experience
Work History
Kitchen leader
Chipotle Mexican Grill
Visalia, CA
01.2022 - Current
- Ensured that all health regulations were followed according to local laws and guidelines.
- Provided constructive feedback and coaching to team members in order to improve performance and morale.
- Implemented cost-saving initiatives such as menu changes or portion control measures in order to reduce waste.
- Maintained high standards of safety, cleanliness, quality control, food preparation, and customer service within the kitchen environment.
- Kept records of quantities of food used.
- Assisted cooks and kitchen staff with various tasks as needed and provided cooks with needed items.
- Stored food properly to prevent spoilage or cross-contamination.
- Received and stored food items in an orderly and organized fashion.
- Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment.
- Participated actively in daily meetings with management team discussing operational updates and upcoming events and promotions.
- Addressed staffing issues by recruiting qualified personnel through job postings or referrals from current staff members.
- Conducted regular inspections of equipment and tools used in the kitchen area to ensure proper functioning at all times.
- Resolved customer complaints quickly by listening attentively, responding promptly, and taking appropriate corrective action when needed.
- Developed and implemented effective training programs for new employees to ensure they had the necessary knowledge and skills to perform their jobs effectively.
Team Lead Server
Sizzler
Visalia, CA
05.2019 - 07.2022
- Supervised the daily work of staff to ensure work prioritization and quality.
- Delegated tasks to team members according to project requirements and employee strengths.
- Greeted and accommodated guests, building positive experience from first interaction.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Memorized menu to help diners make informed meal choices.
- Prepared and served food and beverages to customers.
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
- Listened to customer concerns and complaints and quickly rectified issues.
- Answered telephones to take reservations or to-go orders.
Education
High School Diploma - undefined
Renaissance High School For The Arts
Long Beach, CA06.2019
Skills
- Sanitation standards
- Food presentation
- Food safety compliance
- Kitchen organization
- Positive attitude
- Customer service
- Time management
- Punctual and reliable
- Team collaboration
- Food preparation
- Equipment cleaning
- Multitasking
Timeline
Kitchen leader
Chipotle Mexican Grill
01.2022 - Current
Team Lead Server
Sizzler
05.2019 - 07.2022
High School Diploma - undefined
Renaissance High School For The Arts