Gisselle Leon
Ventura
Summary
I possess excellent and concise communication, organization, multitasking, and problem-solving skills. I thrive and enjoy working in fast-paced environments, ensuring smooth office procedures, enhanced efficiency, and productivity. With a passion for exceptional customer service and a strong ability to create a welcoming atmosphere, I am confident that my skills make a perfect fit for this role.
Overview
4
4
years of professional experience
Work History
Cashier
Snapper Jack's Taco Shack
08.2022 - 08.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained a clean and organized workstation and dining area.
- Provided excellent customer service by addressing multiple questions and concerns.
- Collaborated with team members to ensure smooth operations during peak hours.
Assistant Manager
Snapper Jack's Taco Shack
08.2023 - 09.2025
- Trained present and new staff on customer service protocols and operational procedures.
- Resolved customer complaints promptly and acted quickly to provide an overall best solution.
- Oversaw daily cash intake, ensuring accurate financial reporting and minimizing discrepancies.
- Completed point of sale opening and closing procedures.
Store Manager
Snapper Jack's Taco Shack
09.2025 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised BOH and FOH, ensuring compliance with food safety and quality standards are being met.
- Ensuring compliance with licensing, hygiene, health, and safety protocols.
- Involved in recruiting, hiring and training of team members.
- Designing staff schedules, sign-off hours, and overseeing payroll.
Education
Associate of Arts - Political Science
Ventura College
Ventura, CA05-2027
High School Diploma -
Buena High School
Ventura, CA06-2022
Skills
- Multitasking and organization
- Customer service and assistance
- Quick and efficient problem-solving
- Leadership and team management
- Compliance and safety
- Bilingual (English & Spanish)
Timeline
Store Manager
Snapper Jack's Taco Shack
09.2025 - Current
Assistant Manager
Snapper Jack's Taco Shack
08.2023 - 09.2025
Cashier
Snapper Jack's Taco Shack
08.2022 - 08.2023
Associate of Arts - Political Science
Ventura College
High School Diploma -
Buena High School