Gisselle Maldonado-Santamaria
Atlanta Athletic Club
Norcross,GA
8
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Server
4 Years 9 Months- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Resolved guest complaints promptly, fostering a positive dining experience and retention.
- Managed multiple tables efficiently, ensuring timely order delivery and attentive service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Trained new staff on menu items, service protocols, and club standards to maintain quality.
Dining Room Server
3 Years- Resolved guest inquiries and concerns promptly, fostering positive relationships and repeat visits.
- Trained new staff on service standards and operational procedures, improving team efficiency.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Assisted in maintaining cleanliness and organization of dining areas, contributing to a welcoming atmosphere.
Education
Associates in Radiologic Technology - Radiologic Technology
- [Northside Hospital Radiologic Scholarship] Scholarship Recipient
High School Diploma
Skills
Customer Service Experience
POS operation
Computer Technical skills
Strong work ethic
BLS Certification
Timeline
Server
Atlanta Athletic Club
01.2022 - CurrentRead More
Dining Room Server
Capital City Country Club
01.2019 - 01.2022Read More
Chamblee Charter High School
High School Diploma
Read More
Gwinnett Technical College
Associates in Radiologic Technology from Radiologic Technology
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