Open To Work
Gisselle Pinkston
Pittsfield,MA
Summary
I'm a hard working individual who strides on making sure my tasks are met and my work is done efficiently. Possessing the necessary skills to make appointment schedules for my patients when leaving the hospital, as well as answering the phone and documenting information given to me by doctors, nurses, or lab techs. Committing myself into making sure I maintain a healthy relationship with those I work with and clients assign to our floor in the hospital. I also make sure to educate myself when it comes to our clients religion and beliefs as it's important to keep everything professional and knowledgeable.
Overview
13
13
years of professional experience
Work History
Unit Coordinator
Berkshire Medical Center
Pittsfield, MA
04.2024 - Current
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Monitored office supply inventory, analyzing usage patterns and requisitioning supplies and equipment as well as maintenance repair services.
- Assisted in ordering and serving patient meals, transporting patients and performing indirect patient care duties at competent level and according to needs of patient population served.
- Employed effective communication with patients and families, physicians and other healthcare team members related to patient condition.
Unit Assistant
Berkshire Medical Center
Pittsfield, MA
07.2015 - Current
- Cultivating pleasant and safe setting by showing professionalism and cleanliness, which was widely embraced by patients, employees and visitors.
- Scheduling doctors follow up appointments for discharging patients.
- Overseeing office inventory by restocking supplies and submitting purchase orders.
- Entering data in excel software to keep records of patient information.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answering the phone for important information regarding patients and/or lab results.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer patient related information.
- Maintained professional tone at all times, including during peak rush hours.
- Taking accurate messages for staff and management to facilitate open and speedy communication.
- Paging other staff members for lab pick up or items needed for the nurses
Nursing Assistant
Berkshire Medical Center
Pittsfield, MA
07.2015 - Current
- Documenting patient intake and dietary requirements and assisted with feeding.
- Collecting specimens, monitored vitals and maximized patient comfort.
- Managing supplies and restocked inventory to ensure optimal availability for patient care.
- Responding to patient alarms and needs-assessment requests to identify course of treatment.
- Conducting routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Examining and addressing lacerations, contusions and other physical symptoms in need of further attention as well as assisting the nurses with dressings.
- Documenteing information in patient charts and communicated status updates to interdisciplinary care team.
- Cleaning and sanitizing rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Promoting patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Collecting biological specimens and packaged for laboratory transport to complete important diagnostic tests.
- Volunteering to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Assessed vitals and noted all medical information to report changes to nursing staff and physicians.
CNA
Hillcrest Nursing & Rehabilitation Center
Pittsfield, MA
08.2013 - 03.2015
- Conducting professionalism with all parties, including patients, families and medical staff.
- Adhersing to company policies and compliance regulations to protect patient confidentiality.
- Examining and addressed lacerations, contusions and other physical symptoms in need of further attention.
- Promoting patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Responding to patient alarms and needs-assessment requests to identify course of treatment.
- Fostering relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Exhibiting compassionate care and communication regarding issues surrounding death and dying.
- Used mobility devices and rehab equipment to transport patients.
- Facilitating activities of daily living, including personal hygiene management, feeding and ambulation.
- Cleaning and sanitizing rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Education
High School Diploma -
Drury High School
North Adams06.2009
Some College (No Degree) -
Berkshire Community College
Pittsfield, MASkills
- Knowledge of medical terms
- Patient care delivery
- Medical order implementation
- Multi-line telephone skills
- Document control
- Security understanding
- Organization and efficiency
- Recordkeeping and bookkeeping
- Meticulous and organized
- Data entry
- Problem resolution
- Customer service
- Communications
- Team management
- Inventory management
- First Aid/CPR
- Organization
- Planning and coordination
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
On-SiteSalary Range
$30/hr - $35/hrTimeline
Unit Coordinator
Berkshire Medical Center
04.2024 - Current
Unit Assistant
Berkshire Medical Center
07.2015 - Current
Nursing Assistant
Berkshire Medical Center
07.2015 - Current
CNA
Hillcrest Nursing & Rehabilitation Center
08.2013 - 03.2015
High School Diploma -
Drury High School
Some College (No Degree) -
Berkshire Community College