Giszelle Lewis
North Lauderdale
Summary
Dynamic customer service representative skilled in conflict resolution and maintaining organized sales environments. Experienced in educating customers on promotions, driving sales, and ensuring stock availability to support operational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Sales Representative
The Home Depot Inc
Sunrise
08.2024 - 04.2026
- Informed customers about promotions and special offers to increase sales.
- Resolved customer inquiries and issues to enhance satisfaction and retention.
- Answered customer calls regarding product questions, sales inquiries, and complaints.
- Partnered with team members to improve overall customer service quality.
- Maintained product displays and ensured a tidy, organized sales floor.
- Conducted inventory checks to ensure stock availability for popular items.
- Created detailed reports to summarize project findings and updates.
- Time management
Cashier Team Lead
Wendy's
Sunrise
08.2024 - 08.2025
- Supervised cashier staff to ensure efficient customer service and smooth operations.
- Trained new employees on register procedures and customer interaction skills.
- Managed cash handling processes, including balancing cash drawers at shift end.
- Assisted in scheduling shifts to optimize team coverage during peak hours.
Education
High School Diploma -
Plantation
Plantation, FL06-2024
Skills
- Surveillance and monitoring
- Conflict resolution
- Observational skills
- Report writing
- Customer service
- Emergency response basics
- Teamwork and communication
- Time management
- Cleanliness & Organization
- Cash Handling
- Transaction management
- Online order picking
- Workflow coordination
Certification
- Security Licenses
Timeline
Customer Service Sales Representative
The Home Depot Inc
08.2024 - 04.2026
Cashier Team Lead
Wendy's
08.2024 - 08.2025
High School Diploma -
Plantation