Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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GIulia Ronchi

South Orange,NJ

Summary

Committed and hardworking cashier and waitress with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

2
2
years of professional experience

Work History

Cashier

Pizzeria Da Claudio
11.2022 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.

Restaurant Waitress

Farmhouse Restaurant "Le Cave Del Ceppo"
05.2021 - 10.2022
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Served food and beverages promptly with focused attention to customer needs.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Organization and service for wedding in the farmhouse
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

High School Diploma -

ITC Jacopo Nizzola
Trezzo Sull'adda, MI, Italy
06.2021

Skills

  • Coaching and Mentoring
  • Coupon Redemption
  • Facility Safety
  • PCI (Payment Card Industry)

Languages

Italian
Native or Bilingual
English
Professional Working
Spanish
Professional Working

Additional Information

I am currently doing my year abroad in the united states as an au pair, in South orange in New jersey. I am improving the language a lot and getting more and more attached to this country, which is why I would like to start a new work experience here on april or soon.

Timeline

Cashier

Pizzeria Da Claudio
11.2022 - 04.2023

Restaurant Waitress

Farmhouse Restaurant "Le Cave Del Ceppo"
05.2021 - 10.2022

High School Diploma -

ITC Jacopo Nizzola

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GIulia Ronchi