Giuliana Castillo
Richmond
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Warehouse Coordinator and Operations
VALE FOREVER LLC
09.2024 - Current
- Helped keep inventory accurate by overseeing daily cycle counts.
- Trained new team members in warehouse procedures, fostering a culture of continuous improvement and skill development.
- Reduced order processing time by coordinating efficient picking, packing, and shipping procedures.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Collaborated with cross-functional teams to improve overall supply chain operations, resulting in cost reduction and increased customer satisfaction.
Account Executive
Revolve Marketing
12.2023 - 06.2024
- Contributed to event marketing, sales and brand promotion.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals.
Style Team Member
Target
03.2022 - 06.2023
- Unloaded delivery trucks and transported merchandise to appropriate facility locations
- Shelved and stocked products in appropriate locations
- Helped maintain clean and orderly work environment
- Provided product information and notified customers of new promotions
- Upheld company standards for brand and merchandise presentation
- Set up promotional displays to highlight new products and special offers.
Fashion Assistant Intern
Luisa Nadarajah LLC
12.2021 - 03.2022
- Helped the team determine the best pricing for different styles, including details such as material and labor costs in final calculations
- Identified target markets for designs, looking at factors such as age, gender and socioeconomic status
- Attended fashion shows and reviewed garment magazines and manuals
- Volunteered for and tackled new assignments and tasks to ease staff member burden
- Managed daily tasks and sought opportunities to go beyond requirements and support business targets.
Hostess
Yen Teppanyaki
08.2021 - 11.2021
- Escorted guests to tables, provided menus and discussed daily specials
- Reviewed and periodically updated seating chart to reflect open and occupied seating
- Maintained orderly flow of guests from reception area into dining room and informed customers of wait times
- Collected final bills and processed cash and credit card payments
- Answered incoming calls and provided information regarding hours of operation, location and menu items.
Magazine Intern Assistant
Beautifully Said Magazine
03.2020 - 06.2020
- Worked on special projects, taking lead on important project initiatives
- Oversaw digital filing systems and naming conventions
- Processed correspondence, documents and reports to support clerical staff
- Maintained social media presence for company through content creation and account management
- Used tactful communication and creative problem-solving to resolve high-pressure situations.
Sales Associate
T-J Maxx
11.2019 - 03.2020
- Supported cashiers and customers to locate products, confirm prices and replenish stock
- Used POS system to scan customer purchases, calculate prices and process transactions
- Cultivated customer loyalty by offering promotional incentives and enrollment in rewards programs
- Welcomed customers and offered quick assistance to handle diverse needs
- Monitored aisles, restocked shelves and cleaned spills.
Front of House Team Member
Chick Fil A
07.2019 - 11.2019
- Investigated and resolved complaints regarding food quality, service, or accommodations
- Interacted positively and communicated clearly with each guest to create positive experiences
- Trained in multiple kitchen stations to offer skilled support during rush periods
- Calculated bill totals, collected customers' payments and returned exact change to settle bills.
Photography Assistant, Journalist
José L. Castillo
01.2019 - 06.2019
- Prepared journalistic pieces of impeccable integrity for television, mobile and social platforms
- Photographed, wrote and edited packaged reports for media use
- Transferred photographs to computers for editing, archiving and electronic transmission
- Composed pictures to evoke certain emotions and meet style goals.
Education
ASSOCIATE OF ARTS - COMMUNICATIONS
Lone Star College
HIGH SCHOOL DIPLOMA -
Churchill Fulshear HS
Skills
- Strategy Development
- Teamwork and collaboration
- Critical thinking
- Social selling
- Account Servicing
- Lead Development
- Customer Relationships
- Schedule management
- Customer education
- Write specifications
- Prioritization
- Problem-solving
- Teamwork
- Customer relations
- Motivation
- Research
- Task prioritization
- Networking
- Branding
- Develop concepts
- Brand strategy
- Prospecting clients
References
- Jennifer Inabnit-Serna, Jennifer.inabnit@lcisd.org
- Professor Bethany Weatherly, Bethany.weatherly@lcisd.org
- José L. Castillo (Journalist), 817-521-0517
Timeline
Warehouse Coordinator and Operations
VALE FOREVER LLC
09.2024 - Current
Account Executive
Revolve Marketing
12.2023 - 06.2024
Style Team Member
Target
03.2022 - 06.2023
Fashion Assistant Intern
Luisa Nadarajah LLC
12.2021 - 03.2022
Hostess
Yen Teppanyaki
08.2021 - 11.2021
Magazine Intern Assistant
Beautifully Said Magazine
03.2020 - 06.2020
Sales Associate
T-J Maxx
11.2019 - 03.2020
Front of House Team Member
Chick Fil A
07.2019 - 11.2019
Photography Assistant, Journalist
José L. Castillo
01.2019 - 06.2019
HIGH SCHOOL DIPLOMA -
Churchill Fulshear HS
ASSOCIATE OF ARTS - COMMUNICATIONS
Lone Star College
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