Giuliana Lorefice
Miami,FL
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Lorefice Steel corp
Doral, FL
01.2022 - Current
- Drafted professional business documents, spreadsheets and correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Greeted customers warmly and made them feel welcome.
Referral Coordinator
Cano health
Doral, FL
06.2023 - 08.2024
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
- Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
- Reviewed data obtained from referring physicians for completeness and accuracy.
Front Desk Receptionist
Woof Gang Doral
Doral, FL
12.2022 - 03.2024
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Greeted visitors to provide information and direct to appropriate personnel.
- Explained policies and procedures to visitors.
- Signed for packages, recorded deliveries and distributed to personnel.
Beauty Salon Manager
Bloom nail spa
Doral, FL
01.2021 - 12.2021
- Advised customers on beauty treatments, services and products.
- Resolved customer complaints in a timely manner.
- Reviewed inventory of products regularly to ensure quality standards were met.
- Coordinated salon's master schedule, managing client appointments, personnel schedules and promotional events.
Education
High School Diploma -
American Wordwide Academy
Miami01-2020
Skills
- Office Organization
- Inventory Control
- Customer Service
- File Organization
- Appointment confirmation
- Scheduling appointments
- Customer assistance and interaction
LANGUAGES
- Spanish
- English
Timeline
Referral Coordinator
Cano health
06.2023 - 08.2024
Front Desk Receptionist
Woof Gang Doral
12.2022 - 03.2024
Front Desk Receptionist
Lorefice Steel corp
01.2022 - Current
Beauty Salon Manager
Bloom nail spa
01.2021 - 12.2021
High School Diploma -
American Wordwide Academy
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