Giuliana Scarpitta
Orlando
Summary
Security professional prepared to bring high standards and reliable service to team. Proven track record in maintaining secure environments and responding efficiently to potential threats. Known for team collaboration and flexibility in adapting to changing needs. Expert in access control and incident reporting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Eagle Security
11.2023 - 01.2024
- Take care of the lobby, answer phone calls, check people into their rooms, scan ID, take payment and do patrols around the hotel every hour
Security Officer
Honor Guard Security
10.2021 - 04.2023
- Making sure property and or equipment is safe and runs smoothly
- Ensuring that only the right people are allowed to be there
- Conversing with employees and people making sure everybody feels comfortable in our care
To-Go Specialist
BJ'S Restaurant & Brewhouse
04.2022 - 01.2023
- Taking to go orders, packing and bagging orders, helping servers and hostess if needed, answering phone calls and helping customers with anything they needed
Hostess/Busser
Keke's Breakfast Cafe
05.2021 - 11.2021
- Buss tables, answer phone calls, seat customers, start waitlists, help servers if needed, assist customers with anything needed, setting up tables for big parties, creating good relationships with customers
Panera Bread Associate
Panera Bread
01.2020 - 03.2020
- Maintained exceptional customer service standards, Processed payments, including sales and refunds, Maintained inventory according to company procedures, Answered phone calls and clean dining area
Education
High school diploma -
Olympia High School
Orlando, FL05.2021
Skills
- Computer skills
- Security
- Customer Service
- Financial acumen
- Sales
- Typing
- Relationship management
- Cashiering
- Microsoft Office
- Microsoft Word
- Cash Handling
- Cash register
- Driving
- Call center
- Conflict management
- Project management
- Negotiation
- Hotel experience
- Organizational Skills
- Analysis skills
- Customer relationship management
- Writing skills
- Microsoft Powerpoint
- Microsoft Outlook
- Busser
- CCTV
- Surveillance
- Communication skills
- Guest services
- Time management
- Microsoft Excel
- Cleaning Experience
- Security screenings
- FLUENT IN SPANISH
Certification
- Class D Security Guard Card
- Driver's License
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Eagle Security
11.2023 - 01.2024
To-Go Specialist
BJ'S Restaurant & Brewhouse
04.2022 - 01.2023
Security Officer
Honor Guard Security
10.2021 - 04.2023
Hostess/Busser
Keke's Breakfast Cafe
05.2021 - 11.2021
Panera Bread Associate
Panera Bread
01.2020 - 03.2020
High school diploma -
Olympia High School
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