Givens Pierre
Hillsborough College
4
Languages
9
years of professional experience
community-focused campus public safety officer with 8 years of experience securing college property , protecting diverse student populations and responding to campus emergencies. Skilled in de-escalation, clergy act compliance, and building positive relationships with students , faculty, and local law enforcement. Certified in CPR/AED . Also results -driven customer service professional with over 15 years of experience spanning retail environments and communication services. Expert at resolving complex inquiries and technical service issues while maintaining a friendly , customer- first approach.
Work History
Public Safety Officer
7 Years 11 Months- Monitored campus safety, responding promptly to incidents and emergencies.
- Conducted regular patrols to ensure security of facilities and grounds.
- Collaborated with local law enforcement to enhance response strategies.
- Trained new personnel on safety protocols and emergency procedures.
- Analyzed incident reports to identify trends and recommend improvements.
- Led safety drills and training sessions to ensure compliance with regulations.
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Developed relationships with students and staff to foster a safe campus environment.
- Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
- Patrolled assigned areas on foot, horseback or by vehicle.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
- Implemented crime prevention programs, increasing community awareness initiatives.
Security Officer
1 Year 3 Months- Monitored surveillance systems to ensure safety and security of residents and property.
- Conducted regular patrols to deter unauthorized access and identify potential hazards.
- Responded promptly to incidents, coordinating with local law enforcement as necessary.
- Enforced safety regulations and condo policies to maintain a secure environment for all occupants.
- Developed improved protocols for visitor access control, increasing overall security efficiency in the facility.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Cashier Team Lead
1 Year 6 Months- Provided excellent customer service, resolving inquiries and concerns promptly.
- Monitored inventory levels and communicated restocking needs effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma
- [Number] GPA 3.5
- top 25 %
High School Diploma
No Degree - Culinary Arts
Skills
De-escalation strategies
First aid certified
Report preparation
Emergency response
Physical fitness
Conflict de-escalation
Surveillance techniques
Healthy and fit
Safety regulations
Traffic control
Investigative skills
Grounds patrol
First aid administration
Public safety management
Public safety
Critical thinking
Decision-making
Crowd control
Surveillance
Report writing
First aid
Individual surveillance
Property patrol
Directing traffic
customer service
Languages
English
Full Professional
Spanish
Professional Working
French
Native or Bilingual
creole
Native or Bilingual
Timeline
Public Safety Officer
Hillsborough College
08.2019 - 07.2027Read More
Security Officer
Shalfonte Condomenium
05.2018 - 08.2019Read More
Cashier Team Lead
Aldisassociates
02.2018 - 08.2019Read More
William Dickinson High School
High School Diploma
Read More
Hillsborough Community College
High School Diploma
Read More
Hudson County Community College
No Degree from Culinary Arts
Read More