Gizzelle Martinez
Tulare,CA
Summary
Driven professional with a strong background in customer service and pharmacy operations, notably at Walgreen's Pharmacy. Excelled in prescription fulfillment and effective prioritization, ensuring accuracy and adherence to safety protocols. Demonstrated proficiency in medical terminology and CPR certification, alongside a commitment to enhancing customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Pharmacy Cashier
Walgreen's Pharmacy
Tulare, CA
09.2023 - Current
- Verified patient information to ensure accuracy of prescriptions filled.
- Ensured all safety protocols were followed when handling medications or hazardous materials.
- Adhered to HIPAA regulations when handling confidential patient information.
- Answered phone calls from customers regarding product availability and pricing information.
- Reconciled discrepancies between physical count of inventory versus computer generated reports.
- Answered customer questions and referred to pharmacist for medication information.
- Verified customer information and prescriptions for accuracy before processing sales.
Barista
Dutch Bros
Hanford, CA
01.2022 - 09.2023
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Associate
In-N-Out Burger
Kettleman City, CA
03.2018 - 01.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Adhered to food safety standards when storing and preparing foods.
- Provided excellent customer service while upholding company policies.
Education
Medical Assistant (Clinical And Administrative)
Visalia Adult School
Visalia, CA12-2024
High School Diploma -
Lemoore High School
Lemoore, CA05-2018
Skills
- Effective prioritization
- Customer service in pharmacy
- Prescription fulfillment
- Point of Sale operation
- EKG
- Phlebotomy
- Injections (IM, ID, SQ)
- CPR Certified (BLS)
- Medical terminology
Timeline
Pharmacy Cashier
Walgreen's Pharmacy
09.2023 - Current
Barista
Dutch Bros
01.2022 - 09.2023
Associate
In-N-Out Burger
03.2018 - 01.2022
Medical Assistant (Clinical And Administrative)
Visalia Adult School
High School Diploma -
Lemoore High School
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