Gabriel J. Torres

Led product development for a portfolio of clients.

• Led development of e-Commerce for food and beverage manufacturer (panamericanwines.com).
• Led development and launch of mobile application for professional baseball team (Criollos de Caguas).
• Led development of custom CRM for drugs distribution company with $1B in sales.

Led global team in the measurement of the review ecosystem. Partnered with key XFNs to develop new products and measurement systems.

• Reduced vendor administrative task by 58% with the development and launch of Learning Manager.
• Tripled use cases for Dynamic Multi-Review (DMR) with new data logging capability.
• Reduced content moderation onboarding time by 30% with implementation of tDMR.
• Led development of 5 KPIs for productivity, effectiveness, and efficiency.
• Secured increase in computing capacity to 2 TiB (800%) after negotiating with Global Infra Team.
• Achieved 96% CSAT scores for learning products.

Led North America Enforce and Measure Team.

• Reduced harmful live ads by 34% with launch of enforcement to Profiles, Pages and Business Manager.
• Reduced TAT for policy launches and updates by 18% with implementation of Policy Launch Manager.

Led large-scale technology development, customization and implementations. Supported business development.

• Led pricing software customization and implementation for portfolio of clients (Doosan, Bobcat and Polaris) in support of new pricing strategy. Achieved 12% increase in operating profit and 16% increase in revenue.
• Led roadmap development and design for network of 3 learning management systems at DowDuPont. Completed technical documentation with 20% time savings prior to RFP.
• Led ERP implementation at BP. Achieved 95% compliance with new processes within 90 days.
• Led requirements gathering and testing for identity management platform for Five Eyes Alliance. Increased testing capacity by 600% with implementation of virtual machines network.