Senior Deli Clerk
Gjyle Nicole Ballentine
Sprouts Farmers Market
Frisco,TX
13
years of professional experience
Dedicated customer service professional with over 10 years of experience in the food industry, including current role as Senior Deli Clerk and experience assisting with employee training. Skilled in providing excellent customer service, food preparation, handling transactions, and maintaining high standards of quality and cleanliness. TABC certified with current food handler certification. Seeking to advance in a customer service position to leverage strong interpersonal skills, attention to detail, and adaptability.
Work History
Senior Deli Clerk
1 Year 10 Months- Customer Service & Food Prep: Prepare made-to-order sandwiches, salads, and party trays, while assisting customers with product selection.
- Operations & Leadership: Oversee deli operations, including opening/closing procedures, in the absence of the Deli Manager or Assistant Deli Manager.
- Safety & Sanitation: Maintain strict sanitation standards for equipment (slicers, ovens, coolers), handle food safely, and ensure compliance with cleanliness regulations.
- Merchandising: Stock and rotate products in display cases, maintaining attractive, full displays.
- Order Management: Take and prepare special orders and catering requests.
Counter/Server
10 Years 3 Months- Provided excellent customer service in a fast-paced pizza restaurant environment for over a decade.
- Assisted in training new employees on restaurant procedures, customer service standards, and food safety practices.
- Maintained cleanliness and organization of counter area to ensure optimal customer experience.
- Prepared and served food items, ensuring quality and presentation standards were met.
- Handled cash and card transactions, maintaining accurate cash drawer counts.
- Processed transactions accurately using point-of-sale systems to enhance operational efficiency.
- Managed multiple tasks in high-volume environment.
- Consistently adhered to food safety and alcohol service regulations.
- Demonstrated adaptability and resilience through various business challenges.
- Supervisor: Amy Smith, (972) 489-9984
- Company Email: SalsPizzadallas@gmail.com
- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
Education
High School Diploma
Skills
Customer service
Point-of-sale system operation
Cash handling
Food preparation and safety
Deli equipment operation
Attention to detail
Teamwork and communication
Adaptability
Problem-solving
Time management
Additional Information
Recognized multiple times for outstanding customer service., Assisted in training new team members, contributing to improved team efficiency and consistency., Consistently maintained high customer satisfaction ratings.
Education And Certifications
- High School Diploma
- TABC (Texas Alcoholic Beverage Commission) Certification
- Food Handler Certification
Timeline
Senior Deli Clerk
Sprouts Farmers Market
01.2025 - CurrentRead More
Counter/Server
Sal Pizza Restaurant
02.2014 - 05.2024Read More
Trinity High School
High School Diploma
Read More