Parker Pasternak
Henderson,United States
Summary
Experienced team player with over 5 years of experience in customer relations. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
Work History
Senior Deli Clerk
Safeway
Seattle, WA
03.2019 - 03.2022
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Offered product samples to customers, generating additional sales through taste-testing.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Greeted customers at counter to fulfill requests and answer questions.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Crew Member
Wendys Restaurant
Seattle, WA
03.2017 - 03.2019
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Trained new team members on procedures, customer service and sales techniques.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Supported great dining and meal experiences for guests.
Education
High School Diploma -
Coronado High School
Henderson, NV06.2014
Skills
- Employee Training and Supervision
- Time Management and Prioritization
- Dependable and Cooperative
- Customer Relations
- Customer Service
- Equipment Troubleshooting and Maintenance
- Collaboration and Teamwork
- Handling Complaints
- Health and Safety Compliance
- Conflict Resolution
- Customer Needs Assessment
Timeline
Senior Deli Clerk
Safeway
03.2019 - 03.2022
Crew Member
Wendys Restaurant
03.2017 - 03.2019
High School Diploma -
Coronado High School
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