Glacie Duncan
Winter Park,Florida
Summary
Detail-oriented pre-health student with hands-on experience in patient care, clinical pre-testing, and front desk operations. Skilled in electronic health records, appointment scheduling, and patient communication. Known for staying organized and calm in fast-paced environments while supporting efficient clinic workflow and positive patient experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Optician Technician
Elliott Sloas
07.2025 - Current
- Performed pre-testing using automated refractor to obtain preliminary vision measurements
- Accurately entered refraction data and exam information into electronic health records
- Educated patients on proper contact lens insertion, removal, and hygiene practices
- Verified vision insurance eligibility and processed insurance claims
- Scheduled, confirmed, and coordinated patient appointments to support clinic workflow
- Retrieved, reviewed, and organized patient medical records as needed
- Provided professional phone and in-person patient communication
- Assisted with front desk operations including check-in, documentation, and intake
- Maintained a clean, organized, and HIPAA-compliant clinical environment
- Supported efficient patient flow to ensure timely and high-quality care
Private Nanny
Sloas Family
07.2024 - Current
- Provided daily care for three children (ages 3, 6, and 9) in a private household
- Safely transported children to and from school, activities, and appointments
- Managed multiple responsibilities simultaneously while maintaining a calm, structured environment
- Supported emotional regulation and de-escalation during periods of stress or upset
- Assisted with meal preparation, hygiene routines, and age-appropriate activities
- Maintained cleanliness and organization of the home environment
- Supported household operations including assistance with family's small plant business
- Communicated closely with parents regarding schedules, behavior, and daily needs
- Demonstrated strong time management, reliability, and attention to safety
- Built trusted relationships with children and family through consistency and professionalism
Pet Care Provider
Self Employed Services
06.2021 - Current
- Provided in-home care for pets following detailed owner instructions
- Administered prescribed medications, including oral medications and insulin injections, as directed by owners
- Monitored pets for changes in appetite, behavior, or health status
- Maintained accurate care routines and medication schedules
- Communicated health concerns promptly to pet owners
- Demonstrated attention to safety, dosage accuracy, and infection control practices
- Managed multiple client schedules and time-sensitive visits
Hostess/Server
Perkins Restaurant & Bakery
02.2024 - 12.2024
- Greeted and seated guests while managing waitlists and table flow
- Operated POS system for cashier transactions and payment processing
- Handled takeout and to-go orders accurately and efficiently
- Took customer orders in person and over the phone
- Assisted servers with food running and table maintenance during peak hours
- Maintained accuracy while multitasking in a fast-paced environment
- Provided professional customer service during high-volume shifts
- Worked effectively under pressure during busy service periods
- Maintained cleanliness and organization of front-of-house areas
- Developed a welcoming atmosphere through attentive communication and friendly demeanor.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Ice Cream Scooper
Parlour Ice Cream
01.2023 - 01.2024
- Provided customer service in a fast-paced environment
- Handled cash and POS transactions accurately
- Maintained cleanliness and food safety standards
Education
Associate of Arts - Pre-Nursing
Seminole State College of Florida
Sanford, Florida, FL12-2025
High School Diploma -
Oviedo High School
Oviedo, FL05-2024
Skills
- Patient Chart Preparation
- Patient & Customer Service
- Problem-Solving
- Front Desk Operations & Patient Scheduling
- Medical History Documentation (EHR)
- Automated Refractor Pre-Testing
- Medical Data Entry
- Reliability & Punctuality
- Strong ability to multitask and remain calm in fast-paced, high-pressure environments
- Clear and professional communication with patients, customers, and team members
Accomplishments
- President's List (Summer 2025)
- Dean's List (Fall 2024, Spring 2025, Fall 2025)
- Dr. John Gyllin Endowed Scholarship Recipient
- University Club of Winter Park Second Year Student Scholarship Recipient
- National Honor Society Member
- Phi Theta Kappa Member
Certification
CPR/AED (American Heart Association) — In Progress
Timeline
Optician Technician
Elliott Sloas
07.2025 - Current
Private Nanny
Sloas Family
07.2024 - Current
Hostess/Server
Perkins Restaurant & Bakery
02.2024 - 12.2024
Ice Cream Scooper
Parlour Ice Cream
01.2023 - 01.2024
Pet Care Provider
Self Employed Services
06.2021 - Current
Associate of Arts - Pre-Nursing
Seminole State College of Florida
High School Diploma -
Oviedo High School