Gladis Alvarado Lopez
Northport,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Whatley Health Services
Tuscaloosa, Alabama
07.2024 - Current
- Processed payments from customers using a variety of payment methods including credit cards and checks.
- Handled sensitive information in a confidential manner.
- Updated customer information in databases regularly to ensure accuracy of records.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Greeted customers warmly and made them feel welcome.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Assisted with scheduling appointments for clients and visitors.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Managed company calendar and scheduled events.
- Scheduled and confirmed appointments for clients and staff.
Spanish Medical Interpreter
Between Worlds Language And Transportation Services
Northport, AL
06.2023 - Current
- Empowered Hispanic communities through education on preventive measures related to health issues such as diabetes, cancer, hypertension.
- Engaged with bilingual customers in order to build trustful relationships within the Hispanic community.
- Acted as a cultural bridge between providers and Spanish speaking families regarding health care decisions.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Observed ethical standards while providing translation services that included maintaining objectivity at all times.
- Worked with physicians to ensure accurate communication during patient exams.
Assembly Line Worker
Motherson Automotive Technologies & Engineering
Northport, AL
04.2023 - Current
- Communicated effectively with co-workers about production progress throughout shift hours.
- Provided training and guidance to new employees on proper assembly techniques.
- Reported any safety hazards or defective parts encountered during assembly operations.
- Ensured work areas were kept clean and organized at all times.
Assembly Line Worker
Bolta
Northport, AL
06.2022 - 04.2023
- Collaborated with other departments to ensure smooth production process flow.
- Determined work assignments and assembly procedures to maximize efficiency and productivity.
- Performed quality checks on products and documented discrepancies.
Education
Certified Dental Assistant
Accelerated Academy
Northport, AL04-2025
Spanish Medical Interpreter 40 Hours Training -
De La Morra
Northport, AL03-2024
High School Diploma -
Tuscaloosa County High School
Northport, AL05-2023
Skills
- Medical Ethics
- Fluent Spanish
- Fluent English
- Effective Communication
- Goal Setting
- Teamwork and Collaboration
- Continuous Improvement
- Healthcare Systems Understanding
- Healthcare systems
- Patient confidentiality
- Bilingual communication
- Call management
Timeline
Front Desk Receptionist
Whatley Health Services
07.2024 - Current
Spanish Medical Interpreter
Between Worlds Language And Transportation Services
06.2023 - Current
Assembly Line Worker
Motherson Automotive Technologies & Engineering
04.2023 - Current
Assembly Line Worker
Bolta
06.2022 - 04.2023
Spanish Medical Interpreter 40 Hours Training -
De La Morra
High School Diploma -
Tuscaloosa County High School
Certified Dental Assistant
Accelerated Academy