Enroll participants in programs by guiding them through application and intake processes, ensuring all required documentation is complete
Collaborate with individuals with disabilities and their families to create and implement personalized life plans.
Manage budgets and financial resources for support services, ensuring optimal use of funds.
Home Health Aide
S&A Unified Home Care
01.2023 - 12.2025
Monitored and accurately recorded vital signs, including blood pressure, pulse, and temperature, ensuring clients’ health status was tracked and reported.
Maintained a clean, safe, and organized home environment, promoting client comfort and minimizing hazards.
Documented daily care activities and effectively communicated updates to family members and healthcare professionals.
Medical Secretary
Columbia University Medical Center
03.2016 - 04.2022
Managed daily physician schedules using EPIC, optimizing appointment slots and patient flow for a team of 13 physicians.
Checked in and checked out patients, collected co-pays, verified insurance information, and processed referrals and pre-authorizations.
Collaborated with physicians, nurses, and clinical staff to support daily operations and patient care.
Maintained accurate electronic medical records (EMR/EHR), patient charts, and confidential documentation.
Appointment Scheduling Coordinator
Columbia University Medical Center
01.2014 - 03.2016
Scheduled appointments for new and established patients while updating demographic and insurance information accurately.
Answered and managed a high volume of inbound calls, efficiently addressing scheduling requests, cancellations, and general inquiries.
Verified insurance information, collected co-pays, and assisted with referrals and pre-authorizations as needed.
Maintained accurate and confidential patient records in compliance with HIPAA regulations.