Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Gladis De Los Santos

Gladis De Los Santos

Passaic,New Jersey

Summary

Dynamic professional with a proven track record blending expertise in content strategy and front-end development with exceptional teamwork and communication skills. Excelled in elevating visual merchandising and enhancing customer experiences, significantly contributing to sales goals. Committed to meticulous attention to detail and continuous skill enhancement through industry engagement.

Overview

5
5
years of professional experience

Work History

Tax Preparer

Tax Service
Passaic, USA
01.2024 - 05.2024
  • Maintained consistent and updated knowledge of current federal and state regulations
  • Consulted with clients regarding pretax planning, financial statements and corporate tax returns
  • Prepared simple and complex tax filings for individuals and businesses
  • Organized electronic files and documentation related to each client's taxes for easy reference

Visual Merchandiser

ZARA Inditex
Paramus, USA
01.2021 - 01.2024
  • Elevated visual presentations across lines by incorporating new trends and techniques
  • Taught visual priorities to team members by capitalizing on spontaneous learning opportunities
  • Supported business priorities and delivered on sales goals by smoothly planning daily and weekly merchandising workloads
  • Helped business leaders, style consultants and general merchandise expert expand visual merchandising knowledge and positive influence
  • Attended industry conferences, workshops, or trade shows to stay informed about current trends in retail design
  • Matched floor plans or project specifications during booth installation

Sales Associate

Zara INDITEX
Paramus, USA
10.2019 - 02.2021
  • Maintained customer satisfaction, quickly resolving issues and offering expert assistance
  • Helped customers navigate store, complete sales and process returns
  • Created great customer experiences with personalized sales support
  • Resolved customer concerns using strong conflict management skills
  • Gave customers full attention and attended to their needs

Education

Bachelor of Science (B.S.) - Business Administration Concetration in Marketing

Montclair state University
Montclair, New Jersey
01.2024

Skills

  • Attention to Detail
  • Communication
  • Content Management
  • Content Strategy
  • Front-end development
  • Optimization
  • Organization skills
  • Titling
  • Teamwork

Awards

Dean's List, Montclair State University, 01/01/20 - 01/01/24

Languages

Spanish
Native/ Bilingual

Timeline

Tax Preparer

Tax Service
01.2024 - 05.2024

Visual Merchandiser

ZARA Inditex
01.2021 - 01.2024

Sales Associate

Zara INDITEX
10.2019 - 02.2021

Bachelor of Science (B.S.) - Business Administration Concetration in Marketing

Montclair state University

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Gladis De Los Santos