Gladis Newman
Elizabethtown,KY
Summary
Adept at fostering team collaboration and driving performance improvements, I leveraged my bilingual skills and expertise in Microsoft Office to enhance operational efficiency at Summit Polymers Inc. My approach, blending problem-solving with meticulous attention to detail, resulted in a significant uplift in team productivity and morale.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Team Leader
Summit Polymers Inc.
05.2022 - 08.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Janitor
Moore's Services
04.2016 - 04.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Housekeeper
PCSI
02.2009 - 08.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Certificate - Leadership
Yale University
New Haven, CT07-2024
High School Diploma -
Stratford Career Institute
QC, Canada08-2011
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- Complex Problem-solving
- Goal setting
- Mentoring
- Bilingual Spanish/English
- Microsoft outlook, word, and Excel
Certification
- Connected Leadership, Yale University, July 21, 2024
I received a special military coin Award from the Commander of Nursing for Nursing Excellence
Ireland Army Community Hospital (IACH), Fort Knox, KY, honored me for my excellent service with a special military Coin. One side of the coin reads, " Presented by the Deputy Commander of Nursing for Nursing Excellence." The other side reads, " Competence, Compassion, collaboration, caring."
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Team Leader
Summit Polymers Inc.
05.2022 - 08.2024
Janitor
Moore's Services
04.2016 - 04.2022
Housekeeper
PCSI
02.2009 - 08.2015
Certificate - Leadership
Yale University
High School Diploma -
Stratford Career Institute
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