Gladivette Figueroa Rosa
Aurora,IL
Summary
Hands-on professional offering a keen understanding of data confidentiality and HIPAA regulations. Medical Coder knowledgeable in AMA and the CMS coding rules.
Overview
5
5
years of professional experience
Work History
Waitress
Boriken's Restaurant
Aurora, IL
10.2023 - Current
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Assisted in seating guests at tables or booths.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Performed basic math calculations when computing bills for customers' meals.
- Organized take-out orders efficiently according to customer requests.
Cashier
Manhattan Cafe
San Sebastian, PR
11.2022 - 07.2023
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Teacher's Assistant
Olney Charter High School
Philadelphia, PA
02.2020 - 12.2021
- Provided individualized assistance to students with special needs in the classroom.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Greeted parents at school events to provide information about curriculum and activities.
- Collaborated with colleagues to develop instructional plans that meet individual student needs.
- Moderated parent-teacher conferences to discuss student progress or areas of concern.
- Facilitated small group instruction and activities for students of varying abilities.
Education
EDP University of Puerto Rico
San Sebastian, PR06-2025
High School Diploma -
Olney Charter High School
Philadelphia, PA06-2017
Skills
- Customer Service
- Guest Relations Management
- Order Accuracy
- Order Management
- Greeting guests
- Team Collaboration
- Menu presentation
- Payment Processing
- Cash Handling
Timeline
Waitress
Boriken's Restaurant
10.2023 - Current
Cashier
Manhattan Cafe
11.2022 - 07.2023
Teacher's Assistant
Olney Charter High School
02.2020 - 12.2021
EDP University of Puerto Rico
High School Diploma -
Olney Charter High School
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