Gladys Del Bosque
Houston,TX
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
13
13
years of professional experience
Work History
Teacher
Lamar Cisd
Rosenberg, TX
08.2023 - 12.2024
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
- Encouraged critical thinking skills and problem-solving strategies among students.
Teller
Frost Bank
McAllen, TX
01.2019 - 07.2022
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Explained account information to customers in detail as needed.
Customer Service Representative
Walmart
Rio Grande City, TX
02.2012 - 07.2017
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Associate of Science - Interdisciplinary Studies
The University of Texas Rio Grande Valley
Edinburg, TX05-2020
Skills
- Cash Handling
- Customer Relationship Building
- Fraud Detection
- Account updating
- Friendly
- Strong Work Ethic
- Exceptional customer service
- Spanish speaking
- Data Analyzing
- Critical thinking
- Time management
- Team collaboration
- Record keeping
Timeline
Teacher
Lamar Cisd
08.2023 - 12.2024
Teller
Frost Bank
01.2019 - 07.2022
Customer Service Representative
Walmart
02.2012 - 07.2017
Associate of Science - Interdisciplinary Studies
The University of Texas Rio Grande Valley
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