Gladys Negron-Lindsay
Katy,Texas
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks. Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
35
35
years of professional experience
Work History
Administrative Assistant
UNITED SERVICE INDUSTRIES
01.2016 - 01.2021
- Assisted clients with disabilities with application, forms and setting appointments for possible job interviews
- Helped with the completion and submission of reports to be sent to the Department of Assistive and Rehabilitative services
- Helped maintaining proper documentation and filing of client’s records
- Translated forms and helped as an interpreter for Spanish speaking clients
- Provided referrals for job placements
Director of Social Services
KATY CHRISTIAN MINISTRIES
01.1997 - 01.2010
- Responsible for identifying, implementing and delivering required Social Services
- Determine eligibility for financial assistance
- Supervise volunteers from the community
- Administer the distribution of relief goods to families in need
- Provide one on one interviews and Peer counseling
- Maintain statistical records and prepares monthly reports
- Refer individuals to other agencies or programs for appropriate assistance when necessary
- Accountable for the maintenance and upkeep of the facility including supplies and management of material donations
- Responsible for the disbursement of funds and grants from government and private sectors
Social Worker for Community Care for the Aged and Disabled
TEXAS DEPARTMENT OF HUMAN SERVICES
01.1989 - 01.1997
- Assess applicants in their homes to determine eligibility for Community Care plans
- Develop service plans
- Refer for and monitor delivery of alternate care
- Implement services to the aged and/or disabled clients
- Investigates reports of abuse, neglect, and exploitation of adults as dictated by statutory requirements
- Recruit and certify adult foster homes and adult daycare
- Monitor home delivered meals contacts with neighborhood centers
Income Assistant Specialist
TEXAS DEPARTMENT OF HUMAN SERVICES
01.1986 - 01.1989
- Determined eligibility for Aid for Dependent Children, Food Stamps and Medicaid, using income Assistance State Policy and Procedures
- Interviewed Applicants and clients
- Verified and document case data
- Conducted home visits and file reports
- Performed monthly processing of computerized data
Education
C.C.C. - Board Certified Christian Counselor
International Christian Institute and Graduate School
01.1998
M.P.A. - Public Administration
John Jay College, City University of New York
01.1985
B.S. - Criminal Justice Administration
John Jay College, City University of New York
01.1980
Skills
- Customer Service
- Data Entry
- Administrative Support
- Office Administration
- Clerical Support
- Strong Problem Solver
- Office Management
- Database entry
- Dedicated Team Player
- Appointment Scheduling
- Data organization
- Client Relations
- Resourceful
References
Available Upon Request
Languages
Spanish
Native or Bilingual
Interests
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
Timeline
Administrative Assistant
UNITED SERVICE INDUSTRIES
01.2016 - 01.2021
Director of Social Services
KATY CHRISTIAN MINISTRIES
01.1997 - 01.2010
Social Worker for Community Care for the Aged and Disabled
TEXAS DEPARTMENT OF HUMAN SERVICES
01.1989 - 01.1997
Income Assistant Specialist
TEXAS DEPARTMENT OF HUMAN SERVICES
01.1986 - 01.1989
M.P.A. - Public Administration
John Jay College, City University of New York
B.S. - Criminal Justice Administration
John Jay College, City University of New York
C.C.C. - Board Certified Christian Counselor
International Christian Institute and Graduate School
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