Gladys Nunez
Cape Coral,FL
Summary
Dynamic and detail-oriented professional with experience as a Reception Assistant at Pembroke Lakes Mall Dental. Expert in appointment verification and administrative coordination, consistently resolving customer issues while fostering a welcoming environment. Proven ability to manage multiple tasks efficiently, ensuring seamless operations and enhancing patient services.
Overview
2
2
years of professional experience
Work History
Reception Assistant
Pembroke Lakes Mall Dental
04.2023 - 12.2024
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Front Desk Receptionist
International Mall Dental
01.2024 - 03.2024
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Reason I worked here little time is because they transferred me to there other location Pembroke Lakes mall Dental
Education
High School Diploma -
Hialeah Senior High School
Hialeah, FL06-2024
Skills
- Appointment Verification
- Efficient Mail Management
- Administrative Coordination
- Team collaboration
- Patient services
- Insurance Verification Expertise
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Front Desk Receptionist
International Mall Dental
01.2024 - 03.2024
Reception Assistant
Pembroke Lakes Mall Dental
04.2023 - 12.2024
High School Diploma -
Hialeah Senior High School
Similar Profiles
Martina PascualMartina Pascual
Sales Representative at a Kiosk at Pembroke Lakes MallSales Representative at a Kiosk at Pembroke Lakes Mall
Noel HearneNoel Hearne
Marketing Executive at Pembroke DentalMarketing Executive at Pembroke Dental
Salma FloresSalma Flores
Front Desk at Pembroke Pines DentalFront Desk at Pembroke Pines Dental