GLADYS RUGENDO
Everett,WA
Summary
Skilled Mental Health Technician with Registered Nursing degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
6
6
years of professional experience
Work History
Mental Health Technician
Fairfax Behavioral Health
Kirkland, WA
09.2019 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create a safe environment for patients and medical personnel.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Supported patient confidentiality in accordance with HIPAA regulations.
Nursing Assistant
Angel Care AFH LLC
Kirkland, WA
03.2019 - 09.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Supported needs of 5 residents under long-term care.
Education
Associate of Applied Science - Nursing
Lake Washington Institute of Technology
Kirkland, WA06.2025
Associate of Science - Computerized Secretarial
Tenri Computer College
Embu, Kenya08.2006
High School Diploma -
Consolata Girls Secondary School
Meru, Kenya12.2004
Skills
- Nursing intervention adjustment
- Charting and clinical documentation
- Behavioral management
- Patient safety management
- Trauma-informed care
- Behavior management
- De-escalation techniques
- Suicide prevention
- Patient assessment
- Medication administration
- Therapeutic communication
- Compassionate care
- Crisis intervention
Timeline
Mental Health Technician
Fairfax Behavioral Health
09.2019 - Current
Nursing Assistant
Angel Care AFH LLC
03.2019 - 09.2019
Associate of Applied Science - Nursing
Lake Washington Institute of Technology
Associate of Science - Computerized Secretarial
Tenri Computer College
High School Diploma -
Consolata Girls Secondary School
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