GLADYS SEALS
Middleburg,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Well-qualified administrative team member bringing demonstrated knowledge and abilities in loan processing.
Overview
10
10
years of professional experience
Work History
Field Inspector
WSP
06.2018 - Current
- Company Overview: (F.E.M.A Contractor)
- Enhanced inspection efficiency by utilizing advanced technology and tools during field assessments.
- Facilitated timely resolution of identified problems by promptly communicating findings to appropriate parties for corrective action plans implementation.
- Maintained comprehensive knowledge of relevant regulations and guidelines, ensuring all inspections adhered to industry best practices.
Independent Notary/Signing Agent
Gonzalez Notary Services
07.2015 - Current
- Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
- Enhanced client satisfaction by efficiently managing loan signing appointments and providing clear explanations of documents.
- Collaborated with real estate professionals, attorneys, and title companies to ensure a smooth transaction process for all parties involved.
- Maintained a professional image at all times while representing both the Notary Signing Agent role and the company brand during appointments.
Mortgage Loan Processor / Loan Officer Assistant
Crosscountry Mortgage Inc
11.2024 - 04.2025
- Review and complete loan applications, pull soft credit, contact borrowers and vendors to request documentation need it, review documents for accuracy and get loan approval from Underwriting.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
- Translate Borrowers Documents from Spanish to English for our Branch in Puerto Rico and other Branches
- Prepared file for final clear-to-close by branch management.
- I have 11 years working in the Mortgage Industry as a Mortgage Loan Processor, Jr. Underwriter and Loan Officer Assitant.
Customer Service
Citizens
09.2023 - 08.2024
- Provided excellent customer service by addressing inquiries promptly and knowledgeably.
- Provided exceptional customer service, resolving account issues promptly and professionally.
- Reviewing Homeowner policy and answer any questions or concerns the customer had
- take policies payment or advise of payments due date and amount.
Mortgage Loan Processor
Wells Fargo
10.2019 - 06.2022
- Process Conventional, FHA loans, Purchase and Refinance Review.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
- Improved overall organizational efficiency by maintaining accurate electronic files of all mortgage-related documents within company databases.
Education
Certificate - Criminal Justice, Corrections and Law, Spanish Coursework includes Speech and Communication
Walla Walla Community College
Walla Walla, WAMedical Assistant - Health Care
Remington College
Fort Worth, TXGeneral Studies - undefined
Central Texas College
Killeen, TXGED - undefined
University of Maryland
Skills
- Documenting evidence
- Customer service
- Construction
- Analyzing data
- Data entry
- Documentation skills
- MS office
- Time management
- Attention to detail
- Leadership skills
- Multitasking Abilities
- Translation Spanish / English
Languages
Spanish
Native or Bilingual
Timeline
Mortgage Loan Processor / Loan Officer Assistant
Crosscountry Mortgage Inc
11.2024 - 04.2025
Customer Service
Citizens
09.2023 - 08.2024
Mortgage Loan Processor
Wells Fargo
10.2019 - 06.2022
Field Inspector
WSP
06.2018 - Current
Independent Notary/Signing Agent
Gonzalez Notary Services
07.2015 - Current
Medical Assistant - Health Care
Remington College
General Studies - undefined
Central Texas College
GED - undefined
University of Maryland
Certificate - Criminal Justice, Corrections and Law, Spanish Coursework includes Speech and Communication
Walla Walla Community College
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