Gladys Soltero
Bellevue,NE
Summary
Highly motivated, charismatic individual offering great customer service skills working creatively and effectively to reach company goals.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
TEP
Tucson, AZ
12.2022 - 11.2023
- Managed telephone switchboard system answering, routing calls and directing calls to appropriate departments.
- Processed payments and documented account updates by following up on complete or incomplete transactions.
- Completed data entry tasks with accuracy and efficiency to customers accounts by utilizing Excel & Microsoft Office.
- Verified accuracy of data entered into system to produce error-free reports.
Server
Top Golf
Omaha, NE
04.2022 - 10.2022
- Displayed enthusiasm and promoted excellent service to ensure customers have a positive experience.
- Assisted customers by providing instructions on how to use Topgolf technology and provided safety demonstrations.
- Offered great communication skills, worked in a fast paced environment using multitasking skills and memorizing guests accommodations and needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Escrow Assistant
NP Dodge Real Estate
Omaha, NE
03.2022 - 08.2022
- Developed relationships and maintained open communications electronically and interpersonally with team members, lenders, realtors and customers.
- Coordinated appointment schedules for signing and closing escrow transactions.
- Compiled closing packets in presentation accuracy and conducted closings explaining all documents, closing costs and checking signatures and legal descriptions for accuracy.
- Maintained and update client files, records, and transaction details in the escrow system.
Education
High School Diploma -
Bryan High School
Omaha, NE05-2016
Skills
- Customer service
- Time management
- Attention to detail
- Adaptability
- Leadership
- Multitasking
- Collaboration
- Creativity
- Communication
- Knowledge of product and services
- Bilingual
- Problem Solving
Timeline
Administrative Assistant
TEP
12.2022 - 11.2023
Server
Top Golf
04.2022 - 10.2022
Escrow Assistant
NP Dodge Real Estate
03.2022 - 08.2022
High School Diploma -
Bryan High School
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