Summary
Overview
Work History
Education
Skills
Timeline
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Gladys Vanegas

RALEIGH,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Assistant Sales Manager

Rent a center
Wake Forest, North Carolina
04.2025 - Current
  • Developed and maintained relationships with key clients to ensure repeat business.
  • Assisted in developing sales strategies to enhance customer engagement and retention.
  • Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
  • Resolved customer inquiries and complaints promptly to maintain high satisfaction levels.
  • Coordinated training sessions for new staff on product knowledge and sales techniques.
  • Managed store opening and closing procedures, set up registers and secured cash.

Customer Service Cashier

Walmart
RALEIGH, nc
10.2020 - 04.2025
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in a professional manner.
  • Collaborated with team members to enhance customer service experience.
  • Ensured cleanliness and organization of checkout area daily.
  • Maintained accurate cash drawer throughout shifts.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

McDonald's Crew Member

McDonald's
Raleigh, North Carolina
01.2019 - 09.2019

Education

Score Academy
Raleigh, North Carolina

Skills

  • Sales strategy
  • Customer engagement
  • Product training
  • Customer service
  • Customer relations
  • Cash handling
  • Team collaboration
  • Time management
  • Customer-focused mindset

Timeline

Assistant Sales Manager

Rent a center
04.2025 - Current

Customer Service Cashier

Walmart
10.2020 - 04.2025

McDonald's Crew Member

McDonald's
01.2019 - 09.2019

Score Academy
Gladys Vanegas